c2004ex Help wifi and bluetooth

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  • Bubbajoe
    Junior Member
    • Mar 2024
    • 3

    c2004ex Help wifi and bluetooth

    Hey All.

    Just got this printer second hand with my shop. I for this life of me can not get it to print from my phone or from the internet. It says something like user can not be guest. Help please. it can't be this hard. Thanks its a Ricoh MP C2004ex
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3947

    #2
    Re: c2004ex Help wifi and bluetooth

    Originally posted by Bubbajoe
    Hey All.

    Just got this printer second hand with my shop. I for this life of me can not get it to print from my phone or from the internet. It says something like user can not be guest. Help please. it can't be this hard. Thanks its a Ricoh MP C2004ex
    You won't be printing from anything until it's properly connected to your local network, which you've not bothered to mention whether or not it is

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1064

      #3
      Re: c2004ex Help wifi and bluetooth

      that model has neither bluetooth, nor wi-fi. yes it has something on it that, for whatever reason, ricoh calls it wi-fi. it is not wi-fi. so you need to get it connected to your network.

      Comment

      • Bubbajoe
        Junior Member
        • Mar 2024
        • 3

        #4
        Re: c2004ex Help wifi and bluetooth

        Originally posted by dalewb74
        that model has neither bluetooth, nor wi-fi. yes it has something on it that, for whatever reason, ricoh calls it wi-fi. it is not wi-fi. so you need to get it connected to your network.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35038

          #5
          Re: c2004ex Help wifi and bluetooth

          Originally posted by dalewb74
          that model has neither bluetooth, nor wi-fi. yes it has something on it that, for whatever reason, ricoh calls it wi-fi. it is not wi-fi. so you need to get it connected to your network.
          Actually the Smart Operation Panel has both plus NFC. They are all very short range and are used to connect to the android OS of the panel and not to the engine.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35038

            #6
            Re: c2004ex Help wifi and bluetooth

            Hard wire internet or LAN, Local Area Network?

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            • Bubbajoe
              Junior Member
              • Mar 2024
              • 3

              #7
              Re: c2004ex Help wifi and bluetooth

              Originally posted by slimslob
              Hard wire internet or LAN, Local Area Network?
              hard wired like directly plugged into the router

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35038

                #8
                Re: c2004ex Help wifi and bluetooth

                Originally posted by Bubbajoe
                hard wired like directly plugged into the router
                Do you know what the IPO address is?

                If you know the IP address, can you ping it from your computer?

                Is the network jack enabled? Check SP 5985-001, it needs to be set to 1.

                Comment

                • dalewb74
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2018
                  • 1064

                  #9
                  Re: c2004ex Help wifi and bluetooth

                  Originally posted by slimslob
                  Actually the Smart Operation Panel has both plus NFC. They are all very short range and are used to connect to the android OS of the panel and not to the engine.

                  i agree, but it is such a pain to deal with. and beyond what most people would understand. it's not exactly user friendly. though i haven't messed with it in a good while now.

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1537

                    #10
                    Re: c2004ex Help wifi and bluetooth

                    Originally posted by Bubbajoe
                    Hey All.

                    Just got this printer second hand with my shop. I for this life of me can not get it to print from my phone or from the internet. It says something like user can not be guest. Help please. it can't be this hard. Thanks its a Ricoh MP C2004ex

                    you can use one of these, it costs very little, and I saw here on the forum everyone is very enthusiastic, then, for the smartphone, you download the ricoh connector or mopria print app, and you should be able to print.
                    it connects directly to the copier's LAN port with a cable and you can attach it to the back with Velcro

                    TL-WR802N | Client Router (Ethernet | WISP) Wi-Fi N300 | TP-Link Italia
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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