scan to folder(smb) 2035

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • aabarnes1
    Senior Tech
    • Mar 2009
    • 620

    #1

    scan to folder(smb) 2035

    can anybody give me the brief instructions on how to do this,( my laptop with all manuals stopped workin this afternoon and I'm in the customer 1st thing, thanx lads
    Grant me the serenity to accept the things I cannot change.
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    on the client PC create a shared folder, off the firewall or remove any anti spyware software. on the machine system settings, admin tools, address book, create a user, on its folder put the path of the shared folder, then test the connection...
    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • aabarnes1
      Senior Tech
      • Mar 2009
      • 620

      #3
      Thanks, I couldn't remember where the folder option was that you put the path into,username password etc
      Grant me the serenity to accept the things I cannot change.

      Comment

      • imaginemoko
        unTrusted Tech

        250+ Posts
        • Jan 2008
        • 289

        #4
        its on the right tab of that window... you can see it there...
        fix the customer first then fix the machine... its simple and makes life more easy.

        Comment

        • YHEL23
          Trusted Tech
          • Nov 2008
          • 146

          #5
          Originally posted by aabarnes1
          can anybody give me the brief instructions on how to do this,( my laptop with all manuals stopped workin this afternoon and I'm in the customer 1st thing, thanx lads
          Try this...Good luck
          DYNAMIC OFFICE SOLUTIONS

          Comment

          • aabarnes1
            Senior Tech
            • Mar 2009
            • 620

            #6
            After a lot of fannying around withe setup on the mfp, I could not find the folder tab(to enter path, username etc). I rang Ricoh, they eventually got back to me saying you can't scan to folder on 2045, you can on 2045e, my machine is 2045 so it's either scan to email or scanrouter shite
            Grant me the serenity to accept the things I cannot change.

            Comment

            • stephend
              Senior Technician

              250+ Posts
              • Apr 2009
              • 306

              #7
              Originally posted by aabarnes1
              After a lot of fannying around withe setup on the mfp, I could not find the folder tab(to enter path, username etc). I rang Ricoh, they eventually got back to me saying you can't scan to folder on 2045, you can on 2045e, my machine is 2045 so it's either scan to email or scanrouter shite
              I don't know if you can scan to folder using a 2045 but I'll try to find out in the morning. I know that are problems even on 2045e and It's available a custom firmware to fix this problem.

              Comment

              • stephend
                Senior Technician

                250+ Posts
                • Apr 2009
                • 306

                #8
                Sorry for the delayed answer. Unfortunately the 2035 has no scan to folder capability as far as I know. Only the "e" enhanced version is able to perform this feature.
                How you can check. Access User tools - go to address book management and try to create a new program. On display should be multiple tabs. If one of them is "Folder" your machine is capable to do it....but you find already the answer because I saw your other post

                Comment

                Working...