2045 jamming

[ash_572]

most of the jams according to the logging data are at the exit entrance sensor. not seen the machine jam myself, seems fine. jam code is 016.

can anyone help me out on this.

[jarhead2020]

Went on this exact call today. I replaced the strippers and all springs that were not in perfect shape. I also replaced the sensor in the interchange unit plus the gray one in the right door. Since I had to take the scanner off anyway I also removed the three felt pads that stick when duplexing and cleaned the rollers inside the interchange unit. All this was done on a fuser rebuilt 50k ago with new HR, PR, bearings, cleaning roller, and thermisters. This machine had 750k on it. Sounds too easy but could someone at the call be copying with the lid open? You could also increase your lead edge erase. I have the part numbers if you need them

[mikadonovan]

There are a couple of solenoid-actuated guides in the exit unit. Pull the scanner off the machine and the exit unit comes out with 2 screws and a couple of connectors. On one of the guides, on both ends, there are little pads that reduce guide noise. The adhesive used on these pads melts because of the proximity to the fuser and causes the guide to stick sometimes, usually first thing in the morning causing misfeeds. Remove the pads and clean the area with alcohol. This should take care of the intermittant misfeeds in this area. I've seen this many times in the past and this modification works.

[tcs04]

There are a couple of solenoid-actuated guides in the exit unit. Pull the scanner off the machine and the exit unit comes out with 2 screws and a couple of connectors. On one of the guides, on both ends, there are little pads that reduce guide noise. The adhesive used on these pads melts because of the proximity to the fuser and causes the guide to stick sometimes, usually first thing in the morning causing misfeeds. Remove the pads and clean the area with alcohol. This should take care of the intermittant misfeeds in this area. I've seen this many times in the past and this modification works.

To be fair I think Jarhead said the same thing!........ Or you could also just stick some sellotape (scotch tape) over the rubber pads which stops them sticking AND prevents the noise.

[bbapst]

try cleaning the cover of the fuser. there is a sensor on the side door above the transfer unit that looks down on the fuser . this area can collect paper dust or just plain dirt

[mikadonovan]

To be fair I think Jarhead said the same thing!........ Or you could also just stick some sellotape (scotch tape) over the rubber pads which stops them sticking AND prevents the noise.

Fair has nothing to do with it. Jarheads post had to have come up while I was writing mine, or I would not have wasted my time. And why would you want to add more adhesive (scotch tape) to this high temp area when it is the adhesive that causes the sticking to begin with?

[ash_572]

these pads. are they circular ones by anychance. i saw some on each end of a black guide. can anyone send me a link to the parts catalogue so i can see them clearly.

[Jomama46]

not circular unless someone modded it. check items #9

[ash_572]

how do u take the pad off on the rear end. i can see the front side without taking any screws out. couldnt manage to take it off. can anyone give me a good description on how to take the unit out.

[kyoceran]

check fuser entrance guides, they get coated with toner and send the copy off course, especially if using non manufacturers toner. ( 3 calls today of that nature)

[tcs04]

how do u take the pad off on the rear end. i can see the front side without taking any screws out. couldnt manage to take it off. can anyone give me a good description on how to take the unit out.

Remove the ADF

Remove the Scanner

Remove the cover over the exit section......

[Scott_Lewis]

And why would you want to add more adhesive (scotch tape) to this high temp area when it is the adhesive that causes the sticking to begin with?

Have had to do the tape trick to get a machine working until the followup call. Have to have a little McGyver in you when your call location is two hours driving time away from the shop.

[tcs04]

Have had to do the tape trick to get a machine working until the followup call. Have to have a little McGyver in you when your call location is two hours driving time away from the shop.

... also it makes sure the position of the divertor gate stays the same and avoids noise as the gate returns on the spring.

[hodgiepodgie]

1035 ricoh

any ideas what would cause said sensor(fuser exit )to stay actuated even though there is no paper.went into input output and saw it stay on longer than normal thus causing next sheet to indicate jam in multi copy mode . not in single mode r mb harness sensor io bd all of it still jamming.have had lot of problems in this area and all the advice above is good but that sensor problem is still there this copier is going to the scrap yard soon

[paulg]

any ideas what would cause said sensor(fuser exit )to stay actuated even though there is no paper.went into input output and saw it stay on longer than normal thus causing next sheet to indicate jam in multi copy mode . not in single mode r mb harness sensor io bd all of it still jamming.have had lot of problems in this area and all the advice above is good but that sensor problem is still there this copier is going to the scrap yard soon

If your getting Fusing exit jams (014) it is normally caused either by aDefective exit sensor (AW010090) and/or fusing exit guide plate (B0044322) deforming.You need to Replace Exit sensor for modified type (AW010061) this is identifiable by a red connector. If still a problem replace the fusing exit guide plate.

Sorts out a lot of problems