Dsm 622sp - HD errors

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  • MHeon71
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2008
    • 489

    #1

    Dsm 622sp - HD errors

    I am getting a list of error codes that either relates to the HD or the software. The list - SC853, 860, 865, 870, 872, 873, 925, 990, 991. I tried reseating all connections and reformating HDD. Cleaned and reseated memory module and still get misc. error codes. I do not work on these often. The customer does not use the scan, print or fax features and I was wondering if I could disable them, some how. If not, I think the solution is to replace the HDD. Thanks for any help.
  • tcs04
    FORMER Techie

    1,000+ Posts
    • Apr 2009
    • 1183

    #2
    Originally posted by MHeon71
    I am getting a list of error codes that either relates to the HD or the software. The list - SC853, 860, 865, 870, 872, 873, 925, 990, 991. I tried reseating all connections and reformating HDD. Cleaned and reseated memory module and still get misc. error codes. I do not work on these often. The customer does not use the scan, print or fax features and I was wondering if I could disable them, some how. If not, I think the solution is to replace the HDD. Thanks for any help.

    Ricoh AF3025??

    Try SP5832-1, format the HDD. If this does not work, unplug the Hard Drive. This will leave you with basic copy funtions only but if the machine works will prove that the HDD is the problem.

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    • MHeon71
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2008
      • 489

      #3
      Gest. Dsm 622sp. I did format the HD and the problems returned. I did unplug the HD and so far is working. I guess I will leave it that way. Thanks for your help.

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      • Vulkor
        Senior Tech

        500+ Posts
        • Jun 2009
        • 946

        #4
        Think the Hard Drive is needed for the Duplex/Finisher Features though right?

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        • MHeon71
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2008
          • 489

          #5
          No I did 2 sets of 10 2 - 2. It worked fine.

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          • tcs04
            FORMER Techie

            1,000+ Posts
            • Apr 2009
            • 1183

            #6
            Originally posted by MHeon71
            No I did 2 sets of 10 2 - 2. It worked fine.

            On second thoughts, may have enough memory to run some sort / duplex jobs, will run out of steam if you try large numbers of originals / magazine mode etc (similar to the MP4000 "B" versions)

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