savin 2527 lines in 1st inch of print?? help

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  • justinm001
    Technician
    • Jul 2009
    • 18

    #1

    savin 2527 lines in 1st inch of print?? help

    the Savin 2527 is having lines in the first inch or 2 of print. I've replaced the drum/photo Conductor Unit as well as put on a 120k maintance kit. It has 130k on the clock. I can't get this fixed and I'm not sure what else it could be. I reopened the fuser and checked the bulbs and that actually put more lines so I'm not sure if it's a fuser problem or what. Any advice or help would be greatly appreciated
  • Star
    Ricoh Tech

    100+ Posts
    • Feb 2008
    • 127

    #2
    Do the lines show when making a copy off the glass? Do the lines show when you print out a copy count sheet?

    Comment

    • justinm001
      Technician
      • Jul 2009
      • 18

      #3
      they show up when copying off the glass and when printing something and faxes. Never tried the copy count sheet but i'm assuming it'll be the same.

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      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • df3036
          Trusted Tech

          100+ Posts
          • Feb 2009
          • 109

          #5
          Can you post a scan of the problem? Also, could it be blanking lamps/LED's?
          Kittens give Morbo gas.

          A+, Network+, Server+, PDI+

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          • justinm001
            Technician
            • Jul 2009
            • 18

            #6
            Im thinking it's something in the fuser also but I believe the 120k kit came with both the hot roller and a pressure roller maybe it's misalligned somehow. I just don't want to fork out the cash on a whole fuser.

            Comment

            • justinm001
              Technician
              • Jul 2009
              • 18

              #7
              I'll post one later tonight. It's nothing electrical is it? the copier was bought like this and had a bad thermistor which the 120k kit fixed but i was hoping it was an old drum or something but apparently not.

              Comment

              • Jomama46
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2008
                • 2900

                #8
                Do the lines line up with the fuser scrapers or do they look like they are being pulled from letters on the page?
                sigpic
                You never realize how cheap a professional is until after you let an amateur do it.
                A+; Network +; PDI+

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                • justinm001
                  Technician
                  • Jul 2009
                  • 18

                  #9
                  They're completly straight lines and are always in the same pattern all the time. They don't showup on the white parts of a copy. In other words if I have a completly black copy i can see all the lines but if it's white there's nothing on the page.

                  Comment

                  • Jomama46
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2008
                    • 2900

                    #10
                    So the lines are white not black?
                    sigpic
                    You never realize how cheap a professional is until after you let an amateur do it.
                    A+; Network +; PDI+

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                    • justinm001
                      Technician
                      • Jul 2009
                      • 18

                      #11
                      they're black but they only showup at the spots where there should be ink

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                      • justinm001
                        Technician
                        • Jul 2009
                        • 18

                        #12
                        Lines in print

                        Here's what it looks like. I removed the fuser and took it apart and cleaned the rollers but still no luck. I also tried flipping them around to see if i could get it to be on the bottom but it doesn't seem to be a roller problem. I believe the specs on the page are just from a dirty glass. any help would be amazing

                        Comment

                        • Vulkor
                          Senior Tech

                          500+ Posts
                          • Jun 2009
                          • 946

                          #13
                          Originally posted by justinm001
                          the Savin 2527 is having lines in the first inch or 2 of print. I've replaced the drum/photo Conductor Unit as well as put on a 120k maintance kit.
                          So that is PCU (includes drum, dv, charge roller etc)
                          Transfer Roller right? Not sure what comes in PM kits

                          hmmm looks like PCU, but you've already replaced it.

                          Bad ID Sensor jacking up the PCU Charges?

                          Comment

                          • schooltech
                            School District Tech

                            500+ Posts
                            • Jun 2008
                            • 504

                            #14
                            The PM kits only have some feed rollers, a tx roller replacement, and fuser rebuild rollers. I do know that the tx roller can cause cruddy copies after having a lot of copies on them.
                            Bachelor of Science in Information Technology, Comptia A+, Comptia Network+

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                            • mikadonovan
                              Senior Tech

                              Site Contributor
                              2,500+ Posts
                              • May 2008
                              • 2931

                              #15
                              Originally posted by justinm001
                              Here's what it looks like. I removed the fuser and took it apart and cleaned the rollers but still no luck. I also tried flipping them around to see if i could get it to be on the bottom but it doesn't seem to be a roller problem. I believe the specs on the page are just from a dirty glass. any help would be amazing
                              I may be a little off track here, but maybe not. Assuming your example is a skyshot or black original, it looks like a toner dusted laser shield glass could be your problem. Located under the toner hopper, it pulls out from the front. Make sure it is clean
                              NEVER ASSUME ANYTHING

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