Sc 681 Ricoh mpc3500/4500

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  • Froota
    Field service tech.

    100+ Posts
    • Apr 2008
    • 129

    #1

    Sc 681 Ricoh mpc3500/4500

    Hey,

    Anyone familiar with this sc681 on the mpc3500?
    Customer already replaced several tonercartridges but this sc still returns.

    It's a communications error on the RFID receptor or on a toner cartridge.

    Yesterday we replaced the RFID board, cleaned all toner end sensors and upgraded al firmware. After printing a 100 pages and executing a forced toner supply, the machine worked fine. But this morning the customer called back with the same error.

    Could it be something with the chip on the toner cartridge, or some battery?

    thx,
    Froota
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    if you are reffering the Radio Frequency ID antenna you have replace and still same... how about the harness to IOB or worst is the IOB is damage. try to check sir the IOB...
    Good Luck...
    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • Froota
      Field service tech.

      100+ Posts
      • Apr 2008
      • 129

      #3
      Originally posted by imaginemoko
      if you are reffering the Radio Frequency ID antenna you have replace and still same... how about the harness to IOB or worst is the IOB is damage. try to check sir the IOB...
      Good Luck...
      Hi,

      As last possibility we checked the harness to the I/O board, because it was a little bit stuck between the frame.
      At this moment the machine still works, so let us hope, otherwise we will change the I/O board to test.

      thx for the reply,

      Froota

      Comment

      • sherryhuang00001

        #4
        toner chip

        We are a manufacturer of toner chip and toner cartridges for laser printer .
        To tell you a good news,now we have worked out many new chips with almost the best quality in China,Such as Samsung SCX-4828,OKI B4500,OKI 2200,OKI 2400,OKI 4400,OKI 4600,OKI 4100DN,OKI 4300DN, Samsung ML-1640,Samsung CLP-315 and Samsung CLP-310,Samsung SCX-4300,Samsung ML-2240 printer mainboard chip,Olivette D.COPIA 300MF ,M200chip,Epson Aculaser M2000D toner chip,KyocerA TK-710/TYK-712 chip,Samsung CLP-350 ,HP Black Universal chip,HP 1600/2600,3600,Kyocera Kyocera TK-715,675,130,140,310,312,320,322,330,332 etc chip,HPC1215 chip,Lexmark C522 chip,Samsung CLP-300 chip ,Xerox C1110/Dell 1320 chip,HP 36A ,Epson 2600,HP 2020,HP 2025,HP 2035,HP 2055 ,HP P4014,HP P4015 ,Xerox DC7760 toner chip and Xerox Phaser 7760 drum chip etc...


        printercolorltd@gmail.com,toner.catridge.chip@gmai l.com
        Web:http://www.printercolorltd.com

        Comment

        • iMind
          Vacuum Cleaning Expert

          1,000+ Posts
          • Mar 2008
          • 1116

          #5
          Originally posted by sherryhuang00001
          We are a manufacturer of toner chip and toner cartridges for laser printer .
          To tell you a good news,now we have worked out many new chips with almost the best quality in China,Such as Samsung SCX-4828,OKI B4500,OKI 2200,OKI 2400,OKI 4400,OKI 4600,OKI 4100DN,OKI 4300DN, Samsung ML-1640,Samsung CLP-315 and Samsung CLP-310,Samsung SCX-4300,Samsung ML-2240 printer mainboard chip,Olivette D.COPIA 300MF ,M200chip,Epson Aculaser M2000D toner chip,KyocerA TK-710/TYK-712 chip,Samsung CLP-350 ,HP Black Universal chip,HP 1600/2600,3600,Kyocera Kyocera TK-715,675,130,140,310,312,320,322,330,332 etc chip,HPC1215 chip,Lexmark C522 chip,Samsung CLP-300 chip ,Xerox C1110/Dell 1320 chip,HP 36A ,Epson 2600,HP 2020,HP 2025,HP 2035,HP 2055 ,HP P4014,HP P4015 ,Xerox DC7760 toner chip and Xerox Phaser 7760 drum chip etc...


          printercolorltd@gmail.com,toner.catridge.chip@gmai l.com
          Web:http://www.printercolorltd.com
          sigpicWe can all Win, but at the end we all loose. Save the greyhound

          Comment

          • Saviour
            Technician

            50+ Posts
            • Oct 2008
            • 57

            #6
            Jokes apart, I am also having this problem, where the machine is saying that new toners are empty. Tried 4 toners with the same result. This is the first the time we are getting htis problem after more then two years. Any suggestions ?
            Voluntary assistance can be your greatest gift once you do not degrade the recipient.

            Comment

            • gstaylor
              Technician
              • Mar 2009
              • 12

              #7
              OK, so the problem your describing here is different to the SC code above. We have had the problem where a full toner is showing as empty, the most common cause of this is the small glass tube through which the toner passes just behind the exit of the cartridge (access from the back of the machine). The glass has a light sensor which shines through the toner to check that the toner is flowing. Anyway, the glass tube can get a light toner coating which stops the sensor working properly and hence the toner is registered as empty when its not. Clean the glass tube (sorry for the lingwinded answer, its late and I cannot think straight after 5.30pm).
              _____________________________________________

              Knowledge is knowing a tomato is a fruit.
              Wisdom is knowing not to put it in a fruit salad.

              sigpic
              www.inception.co.uk
              www.inception-store.co.uk

              Comment

              • NodXygen
                Technician
                • Jun 2009
                • 15

                #8
                Sc 681 Ricoh mpc3500/4500

                Good, first you have to use original toners. Second, there is already firmware to solve this problem. But before you do the test the RFID sensor for detecting, then see if the chip cartridge.

                Comment

                • Saviour
                  Technician

                  50+ Posts
                  • Oct 2008
                  • 57

                  #9
                  SC681 0n MP-C3500

                  Thanks all for your support. problem was solved by replaceing Black toner supply pump.
                  Voluntary assistance can be your greatest gift once you do not degrade the recipient.

                  Comment

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