ricoh 3035

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1152

    #1

    ricoh 3035

    i have a ricoh 3035 that will not recognize the paper size in the by pass tray. I have it set to the size,it shows the size, but when you copy or print is asks for the size???? i override and tell it and it goes... very frustrating to the customer who has to get up and select the by pass instead of APS... any ideas? is there a dip switch for this out of sinc?
    I have chsanged the by pass tray as a test, same prob.
  • gaudin
    Technician
    • Mar 2008
    • 39

    #2
    sounds like a software bug..try a firmeware update.
    Certified for:
    Compita A+ / N+ / S+
    Microsoft MCST / MCA

    Comment

    • digicor
      Service Manager

      1,000+ Posts
      • Jul 2008
      • 1152

      #3
      great thanks
      ill check into the firmware conflict

      Comment

      Working...