Hi I have got a Ricoh 3224 jamming form tray 1, we have changed all the usual feed roller, sep pad, and also the clutch. We have also changed the sesnsors in the paper path. The firmware is up to the latest.
ANy Ideas?
ANy Ideas?
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Where is it jamming? What is the jam code? Does it jam every copy or sporadically?sigpic
You never realize how cheap a professional is until after you let an amateur do it.
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Its reporting jam code 12, have since been to the machine this afternoon, and noticed a part of the side door frame, which forms part of the paper path is twisted, have managed to reform, but any ideas will be gratefully received.
TaComment
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12= paper doesnt activate reg sensor. So I'd say you are damn close.sigpic
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+Comment
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I hope so, its one of those intermittent ones that never jams when the engineer is on site, suck it and see on this one.
TAComment
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We always change all 5 clutches as soon as there's a feed problem as these machines are such a pile of crap.
Something to look out for is that paper feed motor is attaches to 2 metal plates with a rubber sheet between. It comes loose and can cause a problem.Comment
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