MP4/5000 updte/feedback

[aabarnes1]

I'd just like to hear back from you lot how you're getting on with these bastards. Since the last tsb and a couple of dev changes our machines seem to be runnig ok in general. Any feedback is welcome -thanks in advance.

[TonerMunkeh]

After this new toner came out they seem to have settled down quite nicely. I think the deciding factor is the last dev change from the old toner to the new. The webs are still an absolute bastard to change though.

[rthonpm]

The only way I have found to ensure the stability of these machines after installing new toner is to do a developer change.
Just for grins though I have also converted my developer units over to use the new style covers and filtres that the new units that were available have.
Doing these few changes the 4000s are running close to what a sales guy would claim!

[aabarnes1]

We've had pretty much the same result, dev and toner change and vac out the pcu. These machines must be psychic,we got a call in today for grey background on a 4000! Thankfully one of he other lads went, but from what I can remember it's a good while since the mods were done on this box- so not to worry really.

[msaeger]

Can we get just the mag roller for these yet ? I have been putting the whole development unit in still.

[Prodigal Son]

As a counterpart we haven't had much problems with these machines... I've cleaned the charge roller once per machine I think, but I haven't changed anything (like dev or dev unit) yet. I've got about 5-8 of these babies out in the field and 2 of them on a school that prints about 25k black a month (not much color though).

I believe these machines are the happiest when they're under pressure, or so it seems anyways... finally something the copiers and the sales guys have in common

One thing I have had problems with is noise though... That grinding sound coming from the right rear section. Sounds like it's in the fuser or the interchange unit, but it's actually the cogwheel that connects with the interchange unit that's making the sound. Accessing it from the back panel and dripping some oil on its axle shuts it up nicely.

[zyqwiz]

prints about 25k black a month (not much color though).

I'm not surprised seeing as it is a black and white machine!!

We aren't selling any more of these - I warned sales as soon as I saw the parts were the same as the 35/45 but they didn't listen.

[Prodigal Son]

I'm not surprised seeing as it is a black and white machine!!

We aren't selling any more of these - I warned sales as soon as I saw the parts were the same as the 35/45 but they didn't listen.

Oh right haha my bad! So used seeing MPC4000/5000 I didn't even think read before I posted... My post was about the color machines, so just ignore me! Sorry

[Shadow1]

I just did a 1st developer change on a machine that had 145k with the old toner and developer assembly. I kept looking for the "This machine actually works - For use by Ricoh Engineer Only" sticker. I have NEVER had one run that far, to the point where I strongly suspect somebody else worked on it and didn't log it.

[TonerMunkeh]

I've seen one or two with the original dev and toner in them and have run to 150k and had no service call, their web has run out. You do get the odd one, the very odd one that does behave itself.

[Voltage]

I have a SP8200 which i think are the same as the MP4000 without the scanner. Mine has got 750k on a.t.m. I have only been there 5 times. 4 of them PM's. Work 100% better than the 8100 they had before

[stephend]

I'm consequent and stick with the same idea since the first problems with 4-5000 started.
It all depends on how the users use and abuse these poor machines....
I have plenty of 4/5000 with the genuine (first release) dev units + old type toner that are performing well....but the customers are at 10K/month with a decent page coverage (where they should be all)
and
I have plenty of 5000's with all the mods done: new dev unit + new toner and still after 40K the quality is crap, black is faded and dev is weak but they are running over 30K a month...
So who's with me on this one???

[Shadow1]

I've had Lanier 5645's run 80k a month with no problems, so no I'm not with you - Ricoh should fix the damn toner. Period.

[aabarnes1]

I've definately jinxed myself posting this, we had another one come in today with grey background. I vacd out the pcdu, scrubbed the mag roller(new type dev unit) cleaned the transfer section-worked a treat. Until 4pm this afternoon. New dev and new type toner went into it 22k ago. I'm syuck now cos I cant change any parts.

[msaeger]

Yeah I'm with you. I have a bunch of these and the customer actually listened when they were told what volume they should be running so they have not been having issues. They mostly have old dev unit, and old toner.

When I get a CQ call I have been rebuilding the PCDU with a new dev unit.

If they want to make 80k a month they should not be buying a 35ppm machine. The customers I had with the old B082's that made that many copies called all the time too.