These seem to be the dirtiest machines I've worked on since the old Ricoh Af450's.
The developers on this and similar models seem to start misting the toner off of the mag roller, building up on the spill plate and then dribbling onto the copies. This happens frequently ~40-70% into the PM cycle. Had one today start doing this after being re-started earlier this week.
We've researched the bulletins and the knowledge base. Sounds like KM is having the same trouble as there are conflicting bulletins out on how to fix the problem. One even goes so far as to say a previous bulletin screws the machine up. No details on this as I got this from a co-worker.
Any suggestions of cleaning this up?
Scott
p.s. Don't get me started on the mess in the toner hopper!
The developers on this and similar models seem to start misting the toner off of the mag roller, building up on the spill plate and then dribbling onto the copies. This happens frequently ~40-70% into the PM cycle. Had one today start doing this after being re-started earlier this week.
We've researched the bulletins and the knowledge base. Sounds like KM is having the same trouble as there are conflicting bulletins out on how to fix the problem. One even goes so far as to say a previous bulletin screws the machine up. No details on this as I got this from a co-worker.
Any suggestions of cleaning this up?
Scott
p.s. Don't get me started on the mess in the toner hopper!
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