ricoh 1515 poor copy quality

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523

    #1

    ricoh 1515 poor copy quality

    customer is getting very good print quality but when the customer uses either the doc feeeder or the glass then they get a faint copy. i cleaned the mirors and the optcs but only improved alittle. machine has done 100k and i dont know whens the last time its had a new pcu. could it be the pcu?
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    Sounds like a good starting point. At 100,000 if the machine should be on its second PCU. It's a good time to also check the fuser and replace the transfer roller with the PCU.

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      At 90K this machine needs maintenance. New PCU, Hot Roller, Pressure Roller, Transfer Roller, etc. Like rthonpm says : it's a good starting point to do 90k maintenance.

      Comment

      • imaginemoko
        unTrusted Tech

        250+ Posts
        • Jan 2008
        • 289

        #4
        if problem occur only at copying then perhaps scanning is the problem... cleaning mirror's ccd, lens might help... and go for the 90K maintenance... Good Luck Sir.
        fix the customer first then fix the machine... its simple and makes life more easy.

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900

          #5
          Just my 2 cents but the PCU is a 45K item.
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

          Comment

          • Fearless V K
            Senior Tech

            500+ Posts
            • May 2007
            • 620

            #6
            All being said, yes, the drum probably needs replacement, however if prints are good then the PCU is probably not the cause of the light copies.
            Don't take that toner with me!

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Originally posted by Fearless V K
              All being said, yes, the drum probably needs replacement, however if prints are good then the PCU is probably not the cause of the light copies.
              I agree. prints and copies both use the PCU. I would look at the white plate and white plate adjustment
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              Working...