Look at the Katanas and the Venus range (tags for the pcu's) where on both you can see the units like you say were meant to be changed as units either by a Tech or even a trained customer. As you say they take to long in the field its plain to see the Japanese of course would expect the units to be swapped over and then rebuilt..
I think many companies are going to have to rethink how they service units otherwise as you say those without a procedure to swap units and rebuild machines will get in many cases outgunned by those who can on down time.
On some machines what were simple procedures for older machines on a typical copier in years gone by are becoming more time consuming and worse of all more complex unless in a workshop in a relaxed enviroment where you can vac to your hearts content.
Many units have fiddly units or complex setups which if not done correctly mean everything has to be redone or replace parts!!
Many Service management have not seen these newer devices im guessing and keep pushing Engineers to carry out the everyday procedures in the times they worked on far less complex mono kit.
While the Designers in Japan most likely would think us mad to repair/replace the parts on these units in the field
I think many companies are going to have to rethink how they service units otherwise as you say those without a procedure to swap units and rebuild machines will get in many cases outgunned by those who can on down time.
On some machines what were simple procedures for older machines on a typical copier in years gone by are becoming more time consuming and worse of all more complex unless in a workshop in a relaxed enviroment where you can vac to your hearts content.
Many units have fiddly units or complex setups which if not done correctly mean everything has to be redone or replace parts!!
Many Service management have not seen these newer devices im guessing and keep pushing Engineers to carry out the everyday procedures in the times they worked on far less complex mono kit.
While the Designers in Japan most likely would think us mad to repair/replace the parts on these units in the field

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