sending ricoh counter trough email

[KenB]

Re: sending ricoh counter trough email

The attached image shows which conditions the machines can send out automatically.

(I got this from an MPC3500)

You will notice that page counts are NOT on the list.

notify.jpg

[Llama God]

Re: sending ricoh counter trough email

Like I said 3 years ago in this thread, Web Smart Device Monitor will do exactly what you want.

It is free in the US, but I don't know about Italy. (Even though I'm of Italian descent. )

At risk of sounding stupid, or even more stupid than I actually am, are you installing this on each site separately? Judging by the system requirements in the readme file, it'll need a dedicated PC running SQL of some sort so I don't see that this is an alternative to @Remote unless there's a customer with a fleet of old machines, is it? I think that what I'm getting at is that it's no good for sites with 1 or 2 machines, unless I'm missing something?

[df3036]

Re: sending ricoh counter trough email

I have been using embedded @remote for several years and there was no cost for setup as far as I know. Got a logon, create some registration codes, and off you go. Only had one appliance and it has been more of a problem I find. Can get several hundred meters in a spread sheet in a matter of minutes on any day I choose. Plus all the other advantages of firmware updates and logging data. Not sure if free in Italy though... I am in Canada
Dave

[Llama God]

Re: sending ricoh counter trough email

I have been using embedded @remote for several years and there was no cost for setup as far as I know. Got a logon, create some registration codes, and off you go. Only had one appliance and it has been more of a problem I find. Can get several hundred meters in a spread sheet in a matter of minutes on any day I choose. Plus all the other advantages of firmware updates and logging data. Not sure if free in Italy though... I am in Canada
Dave

[Jomama46]

Re: sending ricoh counter trough email

They sound delicious

[KenB]

Re: sending ricoh counter trough email

At risk of sounding stupid, or even more stupid than I actually am, are you installing this on each site separately? Judging by the system requirements in the readme file, it'll need a dedicated PC running SQL of some sort so I don't see that this is an alternative to @Remote unless there's a customer with a fleet of old machines, is it? I think that what I'm getting at is that it's no good for sites with 1 or 2 machines, unless I'm missing something?

Not something you can run in your office and monitor customers' machines; at least one instance per customer.

It can run on a workstation or server, and does NOT require SQL or any other software. It installs Tomcat Server, but that is included in the package.

Keep in mind that the "dedicated server" is primarily to make sure that nothing gets interfered with - it's not required, although I sure wouldn't put it on a mission critical server such as a mail server, domain controller, or the like. Nothing to say it can't be run under an XP virtual machine if hardware is at a premium. (I've done that a few times already.)

One nice little feature of WSDM: If you have an older Ricoh with a Fiery (such as an MPC6000) where you can't enable the network port on the copier and RIP, WSDM will actually "see through" the RIP and get your meters. Most other products can't do that.

Definitely not worth the effort for just a few machines. I think the lowest number I have out there is about 25 machines or so.

In the smaller installations, you can run Smart Device Monitor for Admin, and while it can't email anything, it is most capable of gathering meters into one nifty csv file. The older versions of SDMA (prior to version 8) did not separate color from B&W, but the newer versions do just fine.

Both products can also monitor other brands, at least to some degree.

As a silly little side note to that: I found that while an @Remote appliance will not separate color from B&W on Canon machines, WSDM (and I think SDMA) both will. Caused a real issue at one customer who had a ton of color Canon boxes.

[reproufficio]

Re: sending ricoh counter trough email

Not something you can run in your office and monitor customers' machines; at least one instance per customer.

It can run on a workstation or server, and does NOT require SQL or any other software. It installs Tomcat Server, but that is included in the package.

Keep in mind that the "dedicated server" is primarily to make sure that nothing gets interfered with - it's not required, although I sure wouldn't put it on a mission critical server such as a mail server, domain controller, or the like. Nothing to say it can't be run under an XP virtual machine if hardware is at a premium. (I've done that a few times already.)

One nice little feature of WSDM: If you have an older Ricoh with a Fiery (such as an MPC6000) where you can't enable the network port on the copier and RIP, WSDM will actually "see through" the RIP and get your meters. Most other products can't do that.

Definitely not worth the effort for just a few machines. I think the lowest number I have out there is about 25 machines or so.

In the smaller installations, you can run Smart Device Monitor for Admin, and while it can't email anything, it is most capable of gathering meters into one nifty csv file. The older versions of SDMA (prior to version 8) did not separate color from B&W, but the newer versions do just fine.

Both products can also monitor other brands, at least to some degree.

As a silly little side note to that: I found that while an @Remote appliance will not separate color from B&W on Canon machines, WSDM (and I think SDMA) both will. Caused a real issue at one customer who had a ton of color Canon boxes.

Many thanks to all for your info! i'm going test new version of WSDM. I think i will use PDM, a developed Italian solution to read counter that is integrated in our management software. It is not cheep, but i need a working solution. Unfortunatelly in Italy @remote is available only for the RICOH Partner, and we are a RICOH Dealer.. Thank you! My best regards! Michele

[ferastec]

Re: sending ricoh counter trough email

Guys, we have got a new tools call active management from Ricoh, it should work well and it can manage your MIF

regards

[SargeNZ]

Re: sending ricoh counter trough email

For anyone that has 600+ machines in the field, the @remote service should be the easiest way to go about it.

Who cares if Ricoh Japan can possibly look at your machines? If the service team is solid, and the salesmen clued up then you should have no issue keeping clients.

[Dexor]

Re: sending ricoh counter trough email

You can download Web Smart Device Monitor from Ricoh to collect and email meter readings for you on any day(s) of the month you ask it to.

WSDM will separate the color and BW counts. It also breaks down copies, prints, scans, and faxes separately.

No Java cards or programming required.

Can't see how WSDM (client)can do anything except info already available via ip login to the machine, or port settings @ driver. Am I missing something? Looks useless to me...

[KenB]

Re: sending ricoh counter trough email

Can't see how WSDM (client)can do anything except info already available via ip login to the machine, or port settings @ driver. Am I missing something? Looks useless to me...

You want to manually open the WIM on 600 (or so) machines?

Go ahead, I'll wait here.

If you think it's useless, look harder.

[Dexor]

Re: sending ricoh counter trough email

You want to manually open the WIM on 600 (or so) machinsometHinges?

Go ahead, I'll wait here.

If you think it's useless, look harder.

I realized it was some desktop binder software even though it claimed tb something you described. But I eventually found it, it hogged my computer big time, plus it said registration is expired,straight from Ricoh site. I can't see how I could justify installing this on clients computer. Panasonic lanfaxes were doing this 15 yrs ago straight from the box upon simple conf. Still, the suggested software's useless; c'mon, SQL stuff?

[KenB]

Re: sending ricoh counter trough email

I realized it was some desktop binder software even though it claimed tb something you described. But I eventually found it, it hogged my computer big time, plus it said registration is expired,straight from Ricoh site. I can't see how I could justify installing this on clients computer. Panasonic lanfaxes were doing this 15 yrs ago straight from the box upon simple conf. Still, the suggested software's useless; c'mon, SQL stuff?

How can you even mention WSDM and Desktop Binder in the same sentence? They are totally different pieces of software.

You're totally missing the point as to how it works.

I have this running at a large number of customers with no issues.

I've helped you all I can.

Good luck.

[Dexor]

Re: sending ricoh counter trough email

How can you even mention WSDM and Desktop Binder in the same sentence? They are totally different pieces of software.

You're totally missing the point as to how it works.

I have this running at a large number of customers with no issues.

I've helped you all I can.

Good luck.

I've stated as clearly as I could that what I searched on Ricoh's site was wsdm, and it got me to the zxhdxxxhwhatever.zip sofware, upon installing it only THEN I realized it was desktop binder.
I also stated that when installed wsdm it brought my system down and also required registration as somethings was outdated. I've since learned about @remote which seems like most reasonable way to go. Appreciate your efforts but apart from mentioning wsdm with your comments about it you didn't do anything else, as some 'I've helped you all I can.'
Now it's all clear to both of us. #hope

[johnyb]

Our company designed their own software due to multiple manufacturers, it collects MIB data from the device, As fsr as I am aware each manufacturer has a different MIB data on their devices, and I think that the info is available if you do a search.