MPC 3500 No Lan Connection

[imaginemoko]

Hi Guys, any idea for this model having working good for 145K color copies (print and copy) all of a sudden no lan connection.. no light for its lan the tech before me whos n0ow on vacationset up to usb connection it works..... its printing.... then on its user tools you can't see the file transfer and interface settings tab....

[Eric1968]

Looks like your machine doesn't detect the network part of the controller board. I think you have a faulty controller pcb.

[imaginemoko]

thanks... i thought about it, but my supervisor wants to be more sure about the pcb... am just wait for the pcb to arrive.

[salesux]

Have you tried connecting a laptop to it with a crossover cable?

[pocket aces]

make sure you didnt change sp5985-001 0=disable 1=enable this turns your nic card on and off. if its a 0 you wont see file transfer tab or interface setings tab just make it a 1 and you will be all set

[imaginemoko]

yes sir there all ON (1)... NIC and USB....
as i print the SMC, at ROM No. No String at Netfile, Scanner, WebUaps, Websys, NIB even if i have already upgrade the firmwares. i have'nt try to print on a cross cable cause even the Orange Led won't light up.

[D_L_P]

Looks like your machine doesn't detect the network part of the controller board. I think you have a faulty controller pcb.

I agree, sounds like a bad controller if the SP mode is ok. It's possible for a storm, or power surge to short out just the Nic part of the PCB. I've seen that on Canon and Fierys.

[Herrmann]

before you change an expensive contoller board, i would suggest you to make a full reset. give it a try

[aaalexxx]

plug out the controller board and put it back again?
sometimes it's might work.

[spaceman99]

Hello
I had this on a new install. Turned out the Wirless 801.1 .2 was selected on. This disconected the Nic card. In Sp mode under sp5 ???
Other then that you may be looking at a new controller. Just a quick minded surgestion, Is there a memory clear for the controller ? Good luck with it.

[Vulkor]

Yeah you can do a memory clear for the NCS for the machine.
SP 5801

10 and 11

FYI, we had a machine like this recently have its NIC controller die from a power surge through the network. Had it setup to print USB for a long while before we could get the Controller in.

[Shadow1]

Replaced 2 controller boards recently for bad nic's, but only one was a similar model - the other was a MP2550