Type 1170D plug not pulling out

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  • Toner Boy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2007
    • 357

    #1

    Type 1170D plug not pulling out

    Anyone had trouble with 1170D in an MP161? We noticed the spring doesn't always pull the bottle claws open far enough but even when they're open all the way the nipple on the plug has trouble fitting into the hole. Does the 1270D fit any better? Must be a common problem (this may be a Lanier version machine but I'm assuming this toner works in all versions).
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3964

    #2
    There is a bulletin about this due to a bad lot of toner -it includes a field countermeasure
    Attached Files

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    • Toner Boy
      Trusted Tech

      Site Contributor
      250+ Posts
      • Aug 2007
      • 357

      #3
      Thank you very much for the bulletin, EDP 885531 -we shaved down the 'boss' on the toner plug onsite to help resolve the issue. I figured something was amiss with the plug and not the machine but its nice to get confirmation.

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