MPC2050 - Internal Finisher issues

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  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299
    #1

    MPC2050 - Internal Finisher issues

    Hello there, guys and girls.

    I've got a couple of MPC2050s, bot with internal finishers. They randomly - but constantly - either throw out a Jam error (246) - but without any paper on sight, in fact it disappears by just opening and closing the FS - or it throws out an SC error (742, if I remember correctly).

    We took out one of the finishers and installed it on a MPC2050 we have at our showroom - and the problem came along with it.

    So, does anyone have any experience with these finishers? They're brand new, and I can't see anything out of place on them.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
    Tags: 223, cons, covers, internal finisher, lubrication, mods, pads, pix, punch unit, slide, stalling, wheels
    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900
      #2
      I have one that is nagging me to death. but it seems when I go there, the paper is loaded bad in the cassette. Usually the side guides arnt tight enough. The symtoms are that it will, in the middle of a staple job, just skew one out. I have seen this on the little hang-on finisher too. and most of the time on that one, I have to replace the feed pads. That is the little L shaped jobbies. But on this one, it has been doing it from the beginning. I have ordered the shaft that moves the pads, it looks like the pads are irractic coming down. D429-3150. I really dont know but I had to do something.
      Not a lot of feedback on this POS.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865
          #3
          Someone at our place had an issue when installing one of these finishers. Apparently there's a guide you have to take out of the exit of the machine in order to make the finisher work correctly. If you miss, it, it does cause jams and certain SC codes. Might be worth a look in the installation instructions for the finisher.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

            Comment

            • mrwho
              Major Asshole!

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4299
              #4
              Just went over the installation instructions and there's no such guide - just covers that need to be removed. Thanks for the heads-up though - it was worth checking.
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

                Comment

                • Eric1968
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2458
                  #5
                  I could not find this (black) guide either, in the installation manual. But when I removed it all the problems were gone!

                    Comment

                    • Jomama46
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2008
                      • 2900
                      #6
                      can you describe it or post a pix or a parts cat item #?
                      sigpic
                      You never realize how cheap a professional is until after you let an amateur do it.
                      A+; Network +; PDI+

                        Comment

                        • TonerMunkeh
                          Professional Moron

                          2,500+ Posts
                          • Apr 2008
                          • 3865
                          #7
                          Does this finisher you're playing with have the punch option in it too? I think the guide I'm on about is listed in the installation instructions for the punch unit.
                          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                          Hit it.

                            Comment

                            • Jomama46
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Apr 2008
                              • 2900
                              #8
                              no punch here, but I'll see if I can locate the install for the punch
                              sigpic
                              You never realize how cheap a professional is until after you let an amateur do it.
                              A+; Network +; PDI+

                                Comment

                                • Jomama46
                                  Field Supervisor

                                  Site Contributor
                                  2,500+ Posts
                                  • Apr 2008
                                  • 2900
                                  #9
                                  Got it but dont see any additional mods to the main frame.
                                  sigpic
                                  You never realize how cheap a professional is until after you let an amateur do it.
                                  A+; Network +; PDI+

                                    Comment

                                    • Fearless V K
                                      Senior Tech

                                      500+ Posts
                                      • May 2007
                                      • 620
                                      #10
                                      There was a mandatory firmware update for that finisher also.
                                      Don't take that toner with me!

                                        Comment

                                        • Jomama46
                                          Field Supervisor

                                          Site Contributor
                                          2,500+ Posts
                                          • Apr 2008
                                          • 2900
                                          #11
                                          Originally posted by Fearless V K
                                          There was a mandatory firmware update for that finisher also.
                                          Really? I'll have to check that out!
                                          sigpic
                                          You never realize how cheap a professional is until after you let an amateur do it.
                                          A+; Network +; PDI+

                                            Comment

                                            • Jomama46
                                              Field Supervisor

                                              Site Contributor
                                              2,500+ Posts
                                              • Apr 2008
                                              • 2900
                                              #12
                                              I'm not seeing anything since 10/08. V 0.039 "D". Any other info on that?
                                              sigpic
                                              You never realize how cheap a professional is until after you let an amateur do it.
                                              A+; Network +; PDI+

                                                Comment

                                                • mrwho
                                                  Major Asshole!

                                                  Site Contributor
                                                  2,500+ Posts
                                                  • Apr 2009
                                                  • 4299
                                                  #13
                                                  Same here - Just went and updated all the firmware on the machine (the finisher fw was NOT one of the outdated ones) but it made no difference.

                                                  Just to point out that many of the times I get the Jam error is at power on. I've got the FS now completely disassembled on top of the table, but I can't find anything out of place.

                                                  Is there any adjustment or calibration to the sensors (to prevent these "ghost jams")? The manual doesn't say anything about that...
                                                  ' "But the salesman said . . ." The salesman's an asshole!'
                                                  Mascan42

                                                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                                  Ibid

                                                  I'm just an ex-tech lurking around and spreading disinformation!

                                                    Comment

                                                    • Vulkor
                                                      Senior Tech

                                                      500+ Posts
                                                      • Jun 2009
                                                      • 942
                                                      #14
                                                      Jams at Power on are usually DOOR Sensors. Machine thinks a sensor is flaky. Tech Support told me this when having some Jam at power on for a Savin 9040 Bridge unit. Was giving that jam even while the machine would be running sometimes. Replaced sensor that detects Bridge unit open and fixed it.

                                                        Comment

                                                        • Jomama46
                                                          Field Supervisor

                                                          Site Contributor
                                                          2,500+ Posts
                                                          • Apr 2008
                                                          • 2900
                                                          #15
                                                          Good thought. The top cover switch is one of those killer slide switches.
                                                          sigpic
                                                          You never realize how cheap a professional is until after you let an amateur do it.
                                                          A+; Network +; PDI+

                                                            Comment

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