Savin 816/Ricoh 161 Destroyed?

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  • Vulkor
    Senior Tech

    500+ Posts
    • Jun 2009
    • 942
    #1

    Savin 816/Ricoh 161 Destroyed?

    I've got TWO Savin 816s that are pretty much ruined I think. The customer has lifted the machines by the scanner or sat on them. Thus breaking the BLACK PLASTIC SUPPORT ARM for the Scanner, See left side of machine, remove covers etc. We have tried replacing this arm with no luck. The machines print fine, but their Copy/Scan days seem over. Nothing but ghost and lines and haze.

    ANYONE GOT ANY CLUE??!?! These machines have less than 60K on them.
    Tags: 161, 16s, arm, black, camera, copy, covers, customer, deformed, flush, ghost, lef, left, lines, plastic, print, ricoh, savin, scan, scanner, side, support
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      They've pretty much had it. You could try replacing the scanner rails, lamp runners, guide rails etc but I think it'd be cheaper just to buy a new machine or use them just as printers. Either way the customer would be getting a bill for two new machines from me.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • Vulkor
          Senior Tech

          500+ Posts
          • Jun 2009
          • 942
          #3
          Yeah I wish, unfortunately. The "customer is always right" catchphrase applies to customers the boss doesn't want to loose or that is his buddies. Those customers will probably have perpetual loaners.
          One customer suspects the cleaning crew tried to copy their @$$, the other customer denies everything even though we know they have moved the machine themselves 3 times since it was installed. (its not on a cabinet) So yeah they picked it up by scanner assembly I am sure.




          ANYONE SEEN THIS AND BEEN ABLE TO FIX IT?

            Comment

            • Herrmann
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2006
              • 792
              #4
              would you mind to post a photo of the broken arm and the deformed scanner? If we can see the damage, maybe there is an idea how to fix it
              If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                Comment

                • Vulkor
                  Senior Tech

                  500+ Posts
                  • Jun 2009
                  • 942
                  #5
                  I will have to bring camera to work and take a picture and show you.
                  ADF Copy count..jpgPlaten Copy Count.jpg

                    Comment

                    • Herrmann
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2006
                      • 792
                      #6
                      WOW...i expected something bad, but not THIS bad

                      Did you check, that the mirrors are at least still in their sockets?
                      If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                        Comment

                        • Vulkor
                          Senior Tech

                          500+ Posts
                          • Jun 2009
                          • 942
                          #7
                          Yep Mirrors are firmly clipped. Scanner Assembly moves back and forth properly without hitching.

                            Comment

                            • TonerMunkeh
                              Professional Moron

                              2,500+ Posts
                              • Apr 2008
                              • 3865
                              #8
                              It looks like the CCD assembly is deformed. Does the ADF look flush sat on top of the scanner?
                              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                              Hit it.

                                Comment

                                • Vulkor
                                  Senior Tech

                                  500+ Posts
                                  • Jun 2009
                                  • 942
                                  #9
                                  Originally posted by TonerMunkeh
                                  It looks like the CCD assembly is deformed. Does the ADF look flush sat on top of the scanner?
                                  Just checked both of them, yes the ADF's are square/flush with the Scanner Assembly. It all Looks fine till you take off left covers and see the BLACK PLASTIC Scanner Support Arm Cracked nearly all the way through.

                                    Comment

                                    • Vulkor
                                      Senior Tech

                                      500+ Posts
                                      • Jun 2009
                                      • 942
                                      #10
                                      Still working on these, will get a Camera to the shop as soon as I can remember.

                                        Comment

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