Window 7 scan to folder

[PinevskiS]

Thanks all,
Today I don't have time to try setup machine ,but tomorrow I try and I tell you what happen.

[unisys12]

I setup a Savin 9020 the other day and one of the clients had a laptop with Win7 Pro.

I could browse to the laptop, but when I chose the laptop from the workgroup list, it prompted for username and password. At the this point, I entered the username and password provided by the client. It was rejected with a "Failed to Authenticate" error. Since the login info was a user account and I noticed that the laptop had a seperate Admin account, I asked for that as well. After several attempts, and both being rejected, I was stumped.

After a quick search on the Knowledge Base, I found that there was a change in the NIB firmware for all machines produced after Jan `10. It added support for NTLMv2, which our machines did not support before this year. Bear in mind, this machine was delivered last week while I was on vacation, so I would have assumed that the machine had up to date firmware. After a firmware update, the machine logged in like it should and everyone was happy.

So be sure to check your firmware levels and upgrade them if you are behind. Since finding this, I am going back to two other machines that I had this same problem, but with Server 2008.

[tinfox]

Since I can't get firmware. (not a dealer) I used filezilla ftp server which works fine.

[Vulkor]

I setup a Savin 9020 the other day and one of the clients had a laptop with Win7 Pro.

I could browse to the laptop, but when I chose the laptop from the workgroup list, it prompted for username and password. At the this point, I entered the username and password provided by the client. It was rejected with a "Failed to Authenticate" error. Since the login info was a user account and I noticed that the laptop had a seperate Admin account, I asked for that as well. After several attempts, and both being rejected, I was stumped.

After a quick search on the Knowledge Base, I found that there was a change in the NIB firmware for all machines produced after Jan `10. It added support for NTLMv2, which our machines did not support before this year. Bear in mind, this machine was delivered last week while I was on vacation, so I would have assumed that the machine had up to date firmware. After a firmware update, the machine logged in like it should and everyone was happy.

So be sure to check your firmware levels and upgrade them if you are behind. Since finding this, I am going back to two other machines that I had this same problem, but with Server 2008.

Very odd, I also figured the new machine had the most up to date NIB Software. I experience this ALL THE TIME with WIN7 Pc's. As I mentioned above I just program the path, and user info in web image monitor and it works fine. You just cannot access the PC via the browse function on the MFP screen.

[slot]

Hi vulkor
im intrested in your post
Agreed some don't use a password. But Many versions of windows have unsecured Backdoors with No Password and I use them for the Scanning Authentication. Much easier than a user that changes their password often and won't learn how to change it on the WEB Image Monitor.
how do you manage to do this and is there a way to set a windows m/c that has no user name and password not just win 7
many thx

[Vulkor]

PMed with info

[groovy]

The fastest way to make any scan-to-folder with ricoh machies on windows 7 is installing a ftp server on the computer(s) that must receive scans.
1. make sure your computers has static IP.
2. configure a FTP server on those computers (i prefer Xlight ftp server, free and rock solid), and assign to the destination folder complete access.
3. Assign a destination folder on the copier via FTP by inputing the IP of destination, username and password (you can create it on the ftp server)
For more information please reply there
Luigi - Digitalix Srl

[Vulkor]

Does this limit to one scan destination?

[groovy]

The limit is one folder per pc / ftp server

Luigi digitalix srl

[Vulkor]

The limit is one folder per pc / ftp server

Luigi digitalix srl

I wasn't aware that Ricoh machines could scan to multiple FTP Servers. I suppose that can be setup just like SMB Destinations. Just only had 1 customer ever use FTP.

[groovy]

I'm not sure that Ricoh can handle multiple FTP server, if not, you can share the single-destination folder in your lan, so all of the users can retrieve their files from there

[Scott_Lewis]

I'm not sure that Ricoh can handle multiple FTP server, if not, you can share the single-destination folder in your lan, so all of the users can retrieve their files from there

Keep in mind you should be able to create sub folders under the FTP root folder for individual users. That way you don't have one cluttered folder and can apply access rights to the individual users for their own folders.

[groovy]

If your copier can create and manage sub folders for individual users, can also handle multiple ftp destinations, so every user can have his single destination on his single pc

[Betong]

Hi,

You can also try this.

How to set up Scan to Folder with SMB on a Windows 7 PC
Question


How do I set up Scan to Folder with SMB on a Windows 7 PC? (How do I allow communication with a specific IP address for Windows Firewall with Advanced Security?)
Answer


If you cannot send a file from your device using the Scan to Folder function, Windows Firewall may be blocking the communication. Allow communication with a specific IP address in the Windows Firewall settings, and then perform the scan again.

To allow communication with a specific IP address, follow these steps:

Note

* Screenshots are provided for reference purposes only. Your display may vary depending on your operating system and device.

* "Scan to Folder with SMB" refers to performing Scan to Folder while [SMB] is selected in [Protocol] in the [Enter Destination] screen.



1. On the taskbar, click [Start], and then click [Control Panel].

2. Click [System and Security].

3. Click [Windows Firewall].

4. Click [Turn Windows Firewall on or off].

5. Confirm that [Turn on Windows Firewall] is selected, and then click [OK].

6. Click [System and Security].

7. Click [Administrative Tools].

8. Double-click [Windows Firewall with Advanced Security].

9. Confirm the current profile.

The profile displayed as [*** Profile is Active] is the active protocol. (In the below example, the [Public Profile] is currently active.)

10. Click [Inbound Rules].

11. Scroll down the screen to find the following 3 rules which apply to the profile you confirmed in step 9.

Double-click a rule.

As an example, here we will be opening [File and Printer Sharing (NB Session-In)].


Rule Name Port
File and Printer Sharing (NB Name-In) UDP137
File and Printer Sharing (NB Session-In) TCP139
File and Printer Sharing (SMB-In) TCP445

12. In the Properties screen, select the [Scope] tab, and then click the [Add] button in [Remote IP address].

13. Enter the IP address of your device, and then click [OK].

Here, we have entered "192.168.1.100" as an example.

14. Confirm that the IP address you entered is displayed, and then click [OK].


15. Repeat steps 12 to 14 for [File and Printer Sharing (NB Name-In)] and [File and Printer Sharing (SMB-In)].

16. Click the [Close] button.

17. Click the [Close] button in the [Administrative Tools] screen.

18. Click the [Close] button in the [System and Security] screen.


19. The configuration is now complete.

Perform Scan to Folder (SMB) again to confirm you can now scan successfully.

[jtymabel]

i encounter a similar issue today. 4 months ago delivered and installed a Savin 8030e. Scan to email, scan to folder, etc. This was done on 12 win 7 pc's. (created a user with password and gave permissions to folder). Scan to folder has been working great. Today i delivered a MP C4500. After 3 hours i have not been able to get the machine to scan to folder. When i browse the workgroup, i can only see 9 out of the 12 pc's. It is set up exactly the same as the savin, but if fails every time. I suspect firmware to be the issue.