Window 7 scan to folder

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  • jtymabel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2008
    • 164

    #31
    Updated NIB firmware from 5.10 to 5.20. Scans to folder with no issues.

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    • Dexor
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jan 2010
      • 223

      #32
      Re: Window 7 scan to folder

      Originally posted by Vulkor
      Very odd, I also figured the new machine had the most up to date NIB Software. I experience this ALL THE TIME with WIN7 Pc's. As I mentioned above I just program the path, and user info in web image monitor and it works fine. You just cannot access the PC via the browse function on the MFP screen.
      This is driving me nuts - even after I upgraded NIB firmware to the latest. Prior to upgrade it wouldn't even allow me the re-enter path or login/password without hard reboot of the machine. I've tried to setup path from computer but this didn't seem to matter. On one occasion I used user 'owner' that wasn't even in the list of owners - and that worked. This is so odd... On another occasion all the shared folders I created @ root wouldn't work, but lo and behold, there was one deep into subdirectories that I finally managed to scan to. On another occasion computer let me log in with credentials to the particular path, but then there was another folder 'scan' that also asked me to login/pswd - the same combo just didn't work there. Some computers (actually most of them) with windows 7 are simple and straight forward (either home or work type of network) - but some computers are just like talking to a wall.

      This nightmare continues ....

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      • zandie

        #33
        Re: Window 7 scan to folder

        Edit the properties of the shared folder, enable read and write on it.

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        • Dexor
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jan 2010
          • 223

          #34
          Re: Window 7 scan to folder

          Originally posted by zandie
          Edit the properties of the shared folder, enable read and write on it.
          Wish it was that easy. Went through diff. layers of security many times. I know networks can be slow at times, but customer not giving you proper credentials doesn't help.

          Comment

          • Dexor
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jan 2010
            • 223

            #35
            Re: Window 7 scan to folder

            well, another issue with scan to folder.
            Windows vista 32 bit.
            Ok printing.
            Setup authenticate users via login name and password in WIM/address book (tried both ways)
            browse network - login with proper credentials - OK!
            Test connection - OK!
            Attempt to scan - waiting, waiting, waiting.... and eventually it bails out -unable to send.
            All firewalls are down.
            The killer here is that it actually verifies connection test and it's OK.
            ?????????
            I've never had a problem with vista doing that.
            There's got to be a first...
            Any clues?

            Comment

            • dawn
              Technician
              • Mar 2011
              • 48

              #36
              Re: Window 7 scan to folder

              As what other guys recommended. I do agree better upgrade the firmware.

              Comment

              • Ricoh HK
                Technician
                • Nov 2011
                • 10

                #37
                Re: Window 7 scan to folder

                If the MFP model is older so update the firmware should be first priority

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                • iscott
                  Trusted Tech

                  250+ Posts
                  • Mar 2010
                  • 344

                  #38
                  Re: Window 7 scan to folder

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                  • kasey01

                    #39
                    Re: Window 7 scan to folder

                    I realize this is a really old thread, but I am having problems setting up a Savin 4060 SP to scan to a Windows 7 shared folder. I am not a copy tech, but this is the only forum I could find addressing this issue. I set up permissions for the folder with full control to Everyone and added Everyone to people to share with. I also went to Network and Sharing Center and turned all options in Public and Home/Work except password protected sharing. I do not have a password on my user account. I turned off the firewall. This Savin has been able to scan to a Windows XP machine with no problems for years. I have tried to manually enter the ip in the Savin control panel but it says it can't find the computer. It also did not work when I set a password on my computer and added this information to the Webimage monitor. Here is a screen shot of the firmware screen.

                    IMG_3701.JPG

                    Do I need to update the firmware? If yes, I am assuming I will need a tech to do this for me. Anyone in the Houston area who I can pay to do this for me? Thanks.

                    Kasey

                    Comment

                    • GhostInTheMachine
                      Technician

                      50+ Posts
                      • Feb 2010
                      • 88

                      #40
                      Re: Window 7 scan to folder

                      You MUST have a password protected account to use scan-to-SMB with Windows 7. Then turn on password protected sharing.

                      Comment

                      • kasey01

                        #41
                        Re: Window 7 scan to folder

                        Originally posted by GhostInTheMachine
                        You MUST have a password protected account to use scan-to-SMB with Windows 7. Then turn on password protected sharing.
                        Okay, I tried this. I set a password on my user account. It still won't scan to my Windows 7 shared folder. I entered my username which is "Kasey" and entered the same password I set for my user account in the Web Image Monitor for Folder Authentication. I then turned on password protection sharing. Did I enter my username correctly?

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                        • mikedci
                          Trusted Tech

                          100+ Posts
                          • Jul 2010
                          • 227

                          #42
                          Re: Window 7 scan to folder

                          Network firmware needs to be at 4.18.2 for win 7 scanning.

                          Comment

                          • kasey01

                            #43
                            Re: Window 7 scan to folder

                            Originally posted by mikedci
                            Network firmware needs to be at 4.18.2 for win 7 scanning.

                            Can someone send me firmware version 4.18.2 so I can update the firmware from 4.17? I am assuming I can do it over LAN through the Web Image Monitor as I see a place to upload the file to in there. Thanks.

                            Comment

                            • copyaction
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Oct 2007
                              • 985

                              #44
                              Re: Window 7 scan to folder

                              or set up scan to FTP

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                              • slimslob
                                Retired

                                Site Contributor
                                25,000+ Posts
                                • May 2013
                                • 37327

                                #45
                                Re: Window 7 scan to folder

                                Originally posted by kasey01
                                Can someone send me firmware version 4.18.2 so I can update the firmware from 4.17? I am assuming I can do it over LAN through the Web Image Monitor as I see a place to upload the file to in there. Thanks.
                                If you are looking for firmware updates, please see my post the end of the thread http://www.copytechnet.com/forums/co...tml#post441199

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