so far i have replaced fuser, reduced fusing temperature, adjust fuser entry guide lower, increase buckle from duplexer and removed a magnet and catch plate (which is on the back side of the transfer unit). The macine got better, but still wrinkles about every 30~50 copies. Any other ideas on this?
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does it do it from both trays? -
You said replaced fuser, and I'll assume that means a brand new unit. Often the press roller gets soft and replacement resolves the problem. Also check the spring tension and tension levers are the same and not bent, damaged, etc. Also clean all of the duplex rollers and vertical transport rollers.
Have you tried fresh paper, different kind of paper or different brand?the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
Michael Bolton: You and me both, man. That thing is lucky I'm not armed.Comment
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This most often is paper related.sigpic
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+Comment
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Had this problem today on a Konica machine - it was caused by the duplex unit's rollers being slippery. Gave them a good cleaning until they gained traction, problem gone.' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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actually i only tested tray one which was 8.5x11 but it did it whether it was portrait or landscape.Comment
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not yet but that is going to be next if the customer calls back.Comment
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Tech support just told me the engineers in japan are aware of the problem and are trying to resolve it. Design issue.Comment
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