I have two Ricoh Aficio's both with finishers. The units were both working fine but recently transported them to another office. They were moved very carefully. After setting them back up and connecting the finishers again, I keep getting error code 733 on both units. First gives me a paper jam error and no paper is in the unit. After trying to clear and close the finisher side cover, I get the EC 733. I believe this is an error for the lower tray motor on the finisher. Any advice? Do I need to clear a code or could the trays have come out of alignment? Please help.
Note: I can get both copiers to work fine when I unplug the finishers.
Note: I can get both copiers to work fine when I unplug the finishers.