rih 3025 fax error code 15-01

[digicor]

this says its a ntework error but the fax is still working and the network is still working, how or what is it and what is it affecting? how do i clear it? ihave noticed when it comes on the scroll says "dialing" and the memory goes down to like 91% but in the job log there is no rx going out or in progress.

[jakpong]

Turned the POP3 server OFF in the File Transfer Menu.

[Steve G]

Was Fax Forwarding set up previously?

I've had this in the past where the authentication to a forwarding destination file has changed causing the file not to be transferred or the destination file or e-mail to have been deleted or changed.

[digicor]

thanks ill check it out, i have tried to fax forward to another number it worked once then didnt
but the error code has always been there of and on.

[tulipano]

contrlla il segnale telefonico

[teebee1234]

From the Knowledge Base:

I receive an Error Code 15-01 or 15-03 when I select Facsimile Mode, what can I do?
Answer These codes are associated with Auto E-mail Reception and normally occur when Reception Protocol is set to on even though this function is not being used. If you are not using Auto E-mail Reception follow the steps below:
1. Press [User Tools Key]

2. Select [System Settings]

3. Select [File Transfer] tab.
4. Select [Reception Protocol]
5. Select [Off] and press [OK].
5. Press the [User Tools Key] to exit.
Note: Auto E-mail Reception is the polling of an E-mail address to receive the e-mails by Internet Fax. When Auto E-mail Reception is turned on the machine periodically checks the e-mail server for incoming e-mail and downloads it as necessary.

[digicor]

nice/thanks