Pro907ex cover sheets jamming

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • slot
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 341

    Pro907ex cover sheets jamming

    I have this pro907 that will run all day on d/plex or single sided from any tray but if the customer puts a cover sheet or back cover from any tray eg 2 or 3 the copier will jam at the reg area.I have removed and vac the reg sensor and turned off double feed the coier has 2.5M on the clock after 9 months and in that time has had a few full services and the tray 2/3 feed units have been replaced to get over the no feed jams these machines seem to suffer from> the firmware has been updated i am going back with a reg mylar guide that normally wears on the older modles but if this fails dose anyone have any other ideas thanks in advance
  • _Brent_
    Technician
    • Jul 2009
    • 39

    #2
    Do you have the jam code associated with the problem ?

    Comment

    • slot
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 341

      #3
      the codes are 69 paper bank relay s and 20 reg sen and 10 first tray transport

      Comment

      • tcs04
        FORMER Techie

        1,000+ Posts
        • Apr 2009
        • 1183

        #4
        If copying onto the covers, try using "designate sheet copy" instead of "cover sheet" as a test.

        If not coping try "Insert sheet" before / after.

        Which stock are they using? Glossy? heavy?

        Single or double sided covers?

        Paper type / thickness set correctly on the tray display? (Silly, but had to ask)

        Comment

        • slot
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 341

          #5
          i have tried it on single and double same result the paper is standard 80g i have also tried just using white paper in both trays good idea about trying designated sheet ilike your thinking

          Comment

          Working...