doesn't go to ready

[Guest]

mp c3500 does not go to ready, does not give any error codes or any other indications of any kind.
tried to reset sc codes and fuser doesn't help . any thoughts

[jonhiker]

Try unplugging the hard drive. power off, unplug from the wall, disconnect the hdd. Then turn the copier back on, it might restart with limited functions. If so, then power the copier off, unplug it from the wall, reconnect the hard drive, and power back on.

if it doesn't resart, replace the hdd.
if it does, back up the address book, and replace the hdd.

[Jomama46]

Disconnect the ADF, disconnect the finisher, pull out the paper drawers. Disconnect any other perif.

[great scott]

you need to reformate your hdd

[djdan73]

i agree format the hdd if that doesnt work replace the hdd and that should take care of your problem

[TonerMunkeh]

Could also be the controller board's had it. Not as likely as the HDD, but machines that came out at the same time as this one all suffer from controller issues.

[docpc2]

no ready

thanks everybody reformatted hdd and off it went

[msaeger]

Now get a new HDD ordered for when it does it again

[tcs04]

thanks everybody reformatted hdd and off it went

Don't buy the drive from Ricoh........ EXPENSIVE!

[KenB]

Now get a new HDD ordered for when it does it again

...and it will.

[Jomama46]

just curious if an off-the-shelf will work in this model. I've had good luck except for the double HDD models

[E Winter]

Works well - swapped the hdd's a few times with "unofficial" hdd's. Once I had to degrade the HDD via jumper to a different mode (I think it was on a MP6000).

[tcs04]

just curious if an off-the-shelf will work in this model. I've had good luck except for the double HDD models

As long as you fit a pair they should be OK. Don't think we've ordered ANY Ricoh HDD's in the last 10 years! (Other than Warranty) Just make sure you set the jumpers to "Master" on a new single drive or match the connections on twin drives.