Ricoh 5560 copy quality help

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  • CANCOUNTRY TECH
    Trusted Tech
    100+ Posts
    • Aug 2008
    • 114
    #1

    Ricoh 5560 copy quality help

    Hi all.

    Have a ricoh colour 5560 giving washed out looking cyan magenta and yellow also getting white spots on copies when doing sky shots as well as sc496 which relates to music/id sensors.Have replaced charge rollers clean id/music sensors did not fix it.Dont see alot of this model if anyone has ideas experience it would be much apperciated.

    Cheers
    Tags: 5560, clo, cloth, colour, copies, copy, copy quality, cyan, forgot, hi all, mage, ptr, pulled, quality, ricoh, transfer unit, white, yellow
    • Jomama46
      Field Supervisor
      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900
      #2
      how many copies on the developers
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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        • CANCOUNTRY TECH
          Trusted Tech
          100+ Posts
          • Aug 2008
          • 114
          #3
          sorry forgot to mention drums and developer have only done 7k

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            • teebee1234
              Service Manager
              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670
              #4
              White spots can be due to developer particles being pulled onto the ITB, but I've also have seen it due to the tranfer rollers under the ITB belt being contaminated - I tried to clean them with a cloth and fibers embedded into the spongy rollers (replacing the transfer rollers fixed that particular issue). Have also seen the front bearing that supports the PTR pop out of its frame, giving light copies - but mostly on one side. In any case, you should start over with a fresh PM with new developers and replace the ITB belt, transfer rollers in the ITB unit and the Paper Transfer Roller.

              You also mentioned that just the Y, C and M were light but not the black? Is it possible the ITB is not camming properly into position when color is selected (any errors noted)?

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                • CANCOUNTRY TECH
                  Trusted Tech
                  100+ Posts
                  • Aug 2008
                  • 114
                  #5
                  hi guys,

                  Thanks for all the responses teebee was right turned out it was the toner attraction rollers in the transfer unit.
                  Cheers

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