SPC 811DN Bad quality copy

[hmac]

Hello

I have a SPC 811DN. When printing color photos document is unclear.
By cons when I print text, graphics and color shots of the document is clear.

I test the RAM is OK.
I change the drums, it's OK
I did a color calibration and is still unclear.

Have an idea?

[Ralph S]

what print driver and what operating system are they using?

[TonerMunkeh]

Don't forget this machine IS NOT a production colour. It can't be expected to print photos perfectly. Anyway, try setting the resolution in the print driver as high as possible. Postscript will increase the resolution too.

[hmac]

I use the latest version of RPCS driver on XP.
But I have the same failure with the postscript driver on Mac OS X.
The pictures are very fuzzy.
I print the same file on another SPC811 and his works.

[delosangeles]

Cleanness is close to Godliness

I use the latest version of RPCS driver on XP.
But I have the same failure with the postscript driver on Mac OS X.
The pictures are very fuzzy.
I print the same file on another SPC811 and his works.

Clean the optics.

[hmac]

Clean the optics.

Where is the optics on the SPC 811DN, i don't find !

[delosangeles]

Laser unit

Where is the optics on the SPC 811DN, i don't find !

The laser unit has many items that could be cleaned.

[teebee1234]

The laser unit can be removed by taking off the left side cover. Remove the harnesses, 2 cooling fans and the 2 screws that hold the laser in. A couple other items to consider is the ITB unit and transfer roller. Do you have access to another machine to swap parts out for testing, I pretty sure the ITB unit and transfer roller from an MPC3500/4500 will work also.

[hmac]

The laser unit can be removed by taking off the left side cover. Remove the harnesses, 2 cooling fans and the 2 screws that hold the laser in. A couple other items to consider is the ITB unit and transfer roller. Do you have access to another machine to swap parts out for testing, I pretty sure the ITB unit and transfer roller from an MPC3500/4500 will work also.

This is not the transfer roller. I try. I would like to have the reference of the ITB unit please?

[TonerMunkeh]

There isn't a part number, it's an EDP code as it's classed as a consumable item. I'll have a look if you're struggling.

[hmac]

I think I find the problem. This map printer.
I installed my card on another printer SPC811DN and I have the same failure.

What is the reference card printer? (Map where is the USB connection and network)

I find this reference:
1407 6362 - EEPROM: Br24l64-W
Is this the correct reference?