Ricoh MP2550 - Folding corner of paper?

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  • OutlawTorn
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 189

    #1

    Ricoh MP2550 - Folding corner of paper?

    Hey all, I have a slight problem with a MP2550 copier. The top left hand side of the leading edge of the copy is coming out of the machine folded over. I have had a good investigation inside the machine and can't see anything obvious. I have recently had to replace some parts as the users had smashed shut the side door breaking a ton of parts (oh the joys) but nothing looks out of place now.

    Can anyone shed any light?


    Cheers!
  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1024

    #2
    Is it a sharp fold? That would suggest something before the page reaches the fuser. If it's a loose fold then there may be something catching after the fuser. If there is a bridge I have seen paper catching on the way to the finisher between the exit of the machine and the entrance to the bridge. This was induced by paper curl and I had installed some guide mylar to keep paper from catching.

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    • collme
      Ricoh tech

      Site Contributor
      100+ Posts
      • Apr 2010
      • 221

      #3
      if you run a sky shot and examine the page by unfolding the corner, if once unfolded the whole sheet is black then the folding is after transfer, if the folded corner is white then the fold is before transfer. not a lot of help but will narrow down the cause somewhat.

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      • OutlawTorn
        Trusted Tech

        100+ Posts
        • Aug 2008
        • 189

        #4
        Turns out some of the plastic fuser entrance guides were snapped (probably due to the customer smashing the side door shut) and were catching the paper in the corner as it entered the fuser. I ended up sanding them down to clear them from the paper path and that seems to have fixed the issue for me.

        Cheers for the replies though.

        Comment

        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1024

          #5
          Great to hear back regarding the solution.

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