yellow background on MPC2000

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  • gestetner tech
    Technician
    • Nov 2009
    • 45

    #1

    [Misc] yellow background on MPC2000

    This is od when copying from ADF the colur copies gets yellow background, but copying from glas they are normal.
    Anyone got any tip?
  • Vioksrall
    Technician

    50+ Posts
    • Sep 2010
    • 84

    #2
    Try to clean the optics unit and the scan glass. There might some dust or particles on it. Goodluck!

    Comment

    • gestetner tech
      Technician
      • Nov 2009
      • 45

      #3
      Well since the copies are ok when not using ADF there are no dirt on optics. scan glass cleaned.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        I think he means clean the mirrors. When copying using the DF, only a particular part of the mirrors are used and cleaning with a solvent may cure the problem. Also clean the white plate above the DF scan glass, if it is scratched, replace it.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • jonezy999
          just one copy??

          Site Contributor
          500+ Posts
          • Feb 2010
          • 952

          #5
          Copy calibration???? Just a thought!
          I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

          Comment

          • gestetner tech
            Technician
            • Nov 2009
            • 45

            #6
            Jomma
            All mirrors are used and you would not get this fenomena even if there are some dirt.. And Never Never Use any solvent on mirrors.Only dry cloth.

            And problem was that i missed a line in factory settings when replacing NVram, the gray settings in DF mode was wrong.......

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670

              #7
              Originally posted by gestetner tech
              Jomma
              All mirrors are used and you would not get this fenomena even if there are some dirt.. And Never Never Use any solvent on mirrors.Only dry cloth.

              And problem was that i missed a line in factory settings when replacing NVram, the gray settings in DF mode was wrong.......
              What Jomama was saying (and I agree, though that turned out not to be the problem) is that a different area of the mirror surface is "seen" by the ccd due to the optical angle when using the adf, so an image problem may not show up when scanning but can when using the doc feeder and visa versa. I don't know how many years you've been in the business but you should learn to never say never as to what can cause an issue or 'phenomenon' .
              Also, alcohol is a solvent and it's perfectly fine to use on the mirror surfaces. I would never use a dry cloth, you might as well be using sandpaper if you have really dirty mirror surfaces. A liquid cleaner will dissolve and float the contaminants off. Do your wash your car with a dry cloth?

              Comment

              • collme
                Ricoh tech

                Site Contributor
                100+ Posts
                • Apr 2010
                • 221

                #8
                teebee hit it on the head there, was obvious as to what jomama was refering to when saying "only a particular part of the mirrors are used". yes all mirrors are used but only a small area from front to rear is used on these mirrors with them being in a static position under the slit glass. if mirrors are slightly coated in a dusting of colour toner, then copies could have the same colour background as well. i also agree with never dusting mirrors with dry cloth, remember old canon np1215 range used to get green/yellow film over the mirrors. only ipa would clean them and it never harmed the glass.

                Comment

                • morgansterne
                  Technician

                  50+ Posts
                  • Oct 2007
                  • 83

                  #9
                  hey, I"m having the same issue . . . I think the SP settings he's referring to are 4685, 4686, and 4687, just for your info. They should be much closer to zero than the factory default settings. Ricoh hotline suggests I ruined some kind of coating on the mirrors by using too strong of a solvent. I'm not convinced tho. Hit me back up with any suggestions please!

                  Comment

                  • Jomama46
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2008
                    • 2900

                    #10
                    Since these are single surface mirror and you are rubbing on the coated side, it will be easier to ruin the surface but I use alcohol on a regular basis and Sel-Sol (from Densigraphics) in tough cases. No really rubbing is required just be sure and remove any residue. The nice thing about soap is it separates the dirt from the surface, the bad thing about alcohol is it doesnt, it just moves the dirt around so it has to be cleaned off after its dissolved. But you know, you gotta do what you gotta do.
                    BTW, oil from a fuser section will leave a yellowish coating and it has to be dissolved to be removed.
                    sigpic
                    You never realize how cheap a professional is until after you let an amateur do it.
                    A+; Network +; PDI+

                    Comment

                    • morgansterne
                      Technician

                      50+ Posts
                      • Oct 2007
                      • 83

                      #11
                      I replaced the mirror that's supposedly the problem, no change. Hotline suggests adjusting scanner position so that it's nice and straight from op to non-op. We'll see.

                      Comment

                      • Jomama46
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Apr 2008
                        • 2900

                        #12
                        Originally posted by morgansterne
                        I replaced the mirror that's supposedly the problem, no change. Hotline suggests adjusting scanner position so that it's nice and straight from op to non-op. We'll see.
                        Always a good idea, but sounds like their stretching
                        sigpic
                        You never realize how cheap a professional is until after you let an amateur do it.
                        A+; Network +; PDI+

                        Comment

                        • gestetner tech
                          Technician
                          • Nov 2009
                          • 45

                          #13
                          You have to check the factory settings again, SP 4685-002 for DF ,4686-002 for DF 4687-002 DF it should of course be as its written on the papper that you find in the cover. if we are talking copy from Df
                          Re. fuser oil, on the mirrors i have never seen that on newer copy m/c,
                          Some one asked me before about my time in the business, since Xerox 1040 so it`s around 25 years

                          Comment

                          • rsyarcia
                            Hair Straightener Tech

                            500+ Posts
                            • Feb 2008
                            • 711

                            #14
                            [QUOTE]
                            "Jomma
                            All mirrors are used and you would not get this fenomena even if there are some dirt.. And Never Never Use any solvent on mirrors.Only dry cloth.

                            And problem was that i missed a line in factory settings when replacing NVram, the gray settings in DF mode was wrong....... "


                            Gestetner TEch Can you please give also tips to where you can find or read a service manual saying don't use alcohol(the best solvent) on the mirrors?You are asking for tips but you don't even say thank you to the people who gave you time. Instead you are saying you're 25 years in the industry. Years are not the barometer of a good technician. It is the humility and respect that matters. I have asked help here in this site but I never pretended to be the best. Please refer to the service manual preventive maintenance - just use the manual of DSM 615,etc. page 2-1.
                            Nobody is perfect..

                            Comment

                            • gestetner tech
                              Technician
                              • Nov 2009
                              • 45

                              #15
                              Hi rsyarcia.
                              Well you can read the manual of for example MPC 2800 PM

                              Reflector C Optics cloth
                              1st/2nd/3rd mirrors C Optics cloth

                              Its ok to use Alcohol on scanerglass,
                              But i learned By 3M and others that never use any solutions on mirrors becouse you will harm the silveroxid that mirrors are made of.
                              Some say that use compressed air, thats not a good solution becouse the drive gas in the bottles are danger to mirrors.
                              And by using a compresor you can get oil from it. so a Optis cloth is what should be used.

                              regarding saying thank you. well i appoligize.
                              I asked for tips , but found the problem myself, all the tips was not relevant to the problem.

                              Comment

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