3228c Not Adding Black Toner

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317
    #1

    3228c Not Adding Black Toner

    Picked up a new customer this morning. So I went out and the black cartridge is full but no toner is getting INTO the dev.

    I vacuumed out the toner hose and made sure it was free and unclogged.

    I put it back together and it still no toner getting into the dev.

    I even taped the toner hole on the dev back to see if it was something weird there.
    Tags: 322, back, black, black toner, cartridge, customer, free, full, hole, toner, weird
    • Cipher
      It's not easy being green

      1,000+ Posts
      • May 2006
      • 1309
      #2
      B180 3356 - Black Toner Pump
      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

        Comment

        • tinfox
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2007
          • 317
          #3
          Originally posted by Cipher
          B180 3356 - Black Toner Pump
          Is that the pump that sits above the dev on the rear frame?

            Comment

            • Cipher
              It's not easy being green

              1,000+ Posts
              • May 2006
              • 1309
              #4
              Yup

              Not really a pump, more than a magnetic clutch attached to a cork screw.
              But it sucks (attracts) the toner up the tube.

              The clutch has probably failed, hence the cork screw is not turning.

              pump.jpg
              • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

              Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                Comment

                • tinfox
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2007
                  • 317
                  #5
                  Okay. Thanks. That looks like fun... Thats what I figured it was.

                    Comment

                    • Cipher
                      It's not easy being green

                      1,000+ Posts
                      • May 2006
                      • 1309
                      #6
                      It's not to bad.

                      You will need to swing the controller box out and partially strip down the gear box to gain access to the wire harness for the pumps clutch and the small white plastic rear bushing.
                      (But it's pretty easy just take your time).
                      Everything else is done from the front of the machine.
                      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                        Comment

                        • E Winter
                          #7
                          Yeah - take care not loosing that rear bushing^^

                          Besides that the BK one it's indeed not the worst case among the toner pumps (replacing the magenta pump is way worse iirc).

                            Comment

                            • tinfox
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2007
                              • 317
                              #8
                              Is it possible that Non-OEM toner could have caused this? The reason I asked is because I ran across a 22 series machine yesterday with apparently the same problem and they had aftermarket toner in the machine.

                              All the devs were pretty overtoned but then the color units had 60K on them.

                                Comment

                                • tinfox
                                  Trusted Tech

                                  Site Contributor
                                  250+ Posts
                                  • Nov 2007
                                  • 317
                                  #9
                                  turn outs. lol. they had smooshed in the top of the K toner pipe (the one where the toner goes in from the cartridge.)

                                  I had taken off the hose and watched it pump out toner, and toner was being pumped out. Apparently not enough tho.

                                  So I happened to have had another toner hopper with me and it worked!

                                  Mercifully I didn't have to replace the "toner attraction pump". Merry Christmas to me! Ho Ho Ho!

                                    Comment

                                    • brodera
                                      Trusted Tech

                                      100+ Posts
                                      • Aug 2009
                                      • 106
                                      #10
                                      NICE! Merry Christmas to me to

                                        Comment

                                        Previous template Next
                                        Working...