Ricoh 2238c service code 824 ??

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  • JOEBOOROCKSYOU
    Technician

    50+ Posts
    • Jan 2008
    • 85
    #1

    [Dead] Ricoh 2238c service code 824 ??

    BOOK SAYS NVAM SELF DIG.
    never seen this before...any clues...
    Tags: 223, 2238c, 238c, 38c, before, book, code, error, ricoh, service, service code
    • Lotec
      Technician

      50+ Posts
      • Feb 2008
      • 97
      #2
      Yeah.. I see that code from time to time..

      SC824 means the machine has a problem under self diagnosis with the standard NVRAM.
      Under the self diagnosis the machine thinks the NVRAM is defective or missing and gives the error code.
      It is usually the NVRAM that has to be changed - but it can be a loose connection or a defective controller.
      Before you do anything check that the NVRAM is placed firmly in the socket.
      If it doesn't work after you have replaced the NVRAM you have to replace the controller.
      I have replaced 6-7 NVRAM chips but never a controller. It has done the trick so far.

      The replacement procedure is in the service manual. Think it is (3.13.5)
      You will need a SD card for the back up procedure.

        Comment

        • JOEBOOROCKSYOU
          Technician

          50+ Posts
          • Jan 2008
          • 85
          #3
          will check it out and get back to you, thanks for the help...

            Comment

            • tcs04
              FORMER Techie

              1,000+ Posts
              • Apr 2009
              • 1183
              #4
              Originally posted by JOEBOOROCKSYOU
              will check it out and get back to you, thanks for the help...
              Try C/a 1 9 9 3 C/S, C/S, C/S, C/S, C/S,

              There's a ROM check option (Or similar) Should help confirm the problem.

                Comment

                • sabankosz
                  #5
                  Re: Ricoh 2238c service code 824 ??

                  Hey, good news, can you expand on this a little for me/ I am running 2232C same code SC824 - copier worked fine, now nothing- code came up after we moved offices.
                  Had two techs come out, one claimed it was hit by lighting and all the boards were blown, tried to sell new machine, other tech claimed the hard drive was bad- I escorted him out immediately.
                  MY GOD its hard to find a good tech in Central Florida ! I am ready to buy the controller board or the Nvram, I just need a little help , maybe a diagram? this has turned into a DIY job unless anyone is a good tech in Lakeland, FL and will come out, please give me any info you can- you guys and this site has saved me so many times in the last 10 years, here we go again !

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36751
                      #6
                      Re: Ricoh 2238c service code 824 ??

                      In additional to checking that the NVRAM is seated properly, also check if there is a File Format Converter installed. If there is, it could be bad or not seated properly. Remove the file format converter, if present, and see if the machine will boot without it.

                      For sabankosz, I would say that if the problem started immediately after moving, ther is some that vibrated loose during the move.

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