2238. Color change when I use the document feeder.

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  • Lotec
    Technician

    50+ Posts
    • Feb 2008
    • 97

    #1

    [Misc] 2238. Color change when I use the document feeder.

    I have a customer with a 2238C, that prints very good. It copies OK from the platen glass - but from the document feeder .. there is a problem.

    The color change in one side of the page.
    I have used the color test pattern that I have printed from printer service mode.
    I copy the paper, and on top it's good, them the vertical lines start to become less dense. The black one changes color from black to dark blue to green..
    The red color is not red on the copy it is magenta. The green is still green, but it has more yellow in it. And the blue is a mix between green/blue. .
    And there is a few strekes on the page too.
    I'll see if I can add a picture and show you.

    I start to think that the paper is not close enough on one side to the scanner glass.
    I'll see if I can make some ajustments - but If you have seen this before it would be nice to know.

    It has made 120K B/W prints and 300K color prints. All the dev units and PCUs are fairly new (23K pages). And this does not matter any way since the prints are nice for an old machine. Normally we would just ask the customer to replace the machine with a new one - because we don't have time to waste on old machines. But this customer can not afford a new one. And I would like to have at least a few of these machines in the field so I can use all the parts we have in storage - and I like to see machines that work for years too. They bought is used a few years ago, and I think they want to keep it for a few more years.
    Just had an old AF650 that had made about 1,5 mill copies a year for 10? years now..
    And is still worked fine.. they had just changed the way they did business - and had no need for it anymore. It kind of made me sad since it had worked almost perfectly for such a long time. I must be sentimental

    But back to the 2238 series. Do the CCD tend to fade over time? Since I've had other machines that prints fine - but the copies are a bit dull.
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  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Check out this very similar thread. http://www.copytechnet.com/forums/ri...mpc2000-2.html
    Skip thru the back-biting, it is a solved problem.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • Lotec
      Technician

      50+ Posts
      • Feb 2008
      • 97

      #3
      Did they solve the problem at all?

      I have cleaned the optics several times. I have used a blower brush on the lense and CCD too.
      I can try to clean it again, but it can't be that critical can it? I have many color machines that is located in inDUSTrial locations. Here we talk dirty - an non have had this effect before.
      But is has to be something with the mirrors... since it works OK from the platen glass.
      I'll bring with me a new scanner glass/slit and the mirrors from another copier to check it out. If that doesn't work I'm going to personally recycle that copier

      Thanks for the tip anyway. I'll let you know if it works or not.

      Lotec

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        This was the bottom line..
        nd problem was that i missed a line in factory settings when replacing NVram, the gray settings in DF mode was wrong....... "
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • tcs04
          FORMER Techie

          1,000+ Posts
          • Apr 2009
          • 1183

          #5
          Try adjusting SP4999 and SP4903

          Comment

          • Lotec
            Technician

            50+ Posts
            • Feb 2008
            • 97

            #6
            OK.. but I have not changed NVRAM on this machine. But I'll check the settings anyway.

            Comment

            • Lotec
              Technician

              50+ Posts
              • Feb 2008
              • 97

              #7
              Originally posted by tcs04
              Try adjusting SP4999 and SP4903
              I'll try the ADF scan glass dust check and the vertical line correction too, and let you know on monday how it went.
              Thanks so far

              Comment

              • Polo-022
                Trusted Tech

                250+ Posts
                • Sep 2007
                • 484

                #8
                Check the document feeder bracket B101-1800 where the hinges are mounted for bent.
                Take a look from the rear of the m/c while you are moving up and down DF if it is level and tighten screws.I had this problem in the past and the result was just impressive..

                Comment

                • E Winter

                  #9
                  This doesn't look like an SP issue to me.

                  I think going for a new DF glass and checking the optics/ccd again is a good idea.

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