Machine not started with SC820

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  • aaahmmm
    Trusted Tech
    • Aug 2009
    • 103

    #1

    Machine not started with SC820

    I have aficio 1075 , Suddenly the machine not started then I got SC820 , I try to mad diagnose program then I have SC827
    In the same day before the machine hangs , the machine still in copying but in fact the paper stuck in the registration while all copying operations still running and never stops until I open the door then I got jams.
    Is this relate to the above problem ???
    You help is appreciated .
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    I think you have to replace the controller if you can't get rid of these SC's.

    Comment

    • bbapst
      Technician
      • Dec 2008
      • 42

      #3
      sounds like a hdd problem

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Reseat the RAM. Replace the controller.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • jonhiker
          Senior Tech

          500+ Posts
          • Apr 2010
          • 661

          #5
          820 C Self-diagnostic error: CPU
          Unexpected external error or interrupt occurred.
          Controller board defective

          Software defective
          827 C Self-diagnostic error: RAM
          The write/verify check for the RAM mounted on the board resulted in an error.
          Controller board defective

          RAM defective

          Comment

          • aaahmmm
            Trusted Tech
            • Aug 2009
            • 103

            #6
            thank you all, it was the controller board

            I change it and every thing is ok.

            Comment

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