Rico-h Fax 1180L

[aabarnes1]

Message on screen says 'remove document- press stop to confirm'. Needless to say there is no document in the adf. I have replaced the two sensors in the adf that recognize the scanner cover is closed and whether there is a doc in the feeder.I checked all cables/connectors back to the main board-all ok. help pls

[mrwho]

I don't know if this works on faxes and on that particular box, but did you try to disconnect the ADF to see if the fax will work without it?

[E Winter]

that's probably caused by another sensor/actuator in the paper path of the adf. You should also clean the scanner glass and white plate in case it's been involved to recognize paper. I don't know this particular model to give a more specific advice, sorry.

[aabarnes1]

I don't know if this works on faxes and on that particular box, but did you try to disconnect the ADF to see if the fax will work without it?

Yes I did disconnect the adf, and the fax worked, or rather powered up without the error message.

[aabarnes1]

that's probably caused by another sensor/actuator in the paper path of the adf. You should also clean the scanner glass and white plate in case it's been involved to recognize paper. I don't know this particular model to give a more specific advice, sorry.

Thanks for reply, there are only two sensors for paper feed in the adf, 1 sees the document in the adf and the second is just before the scanner that sees the end of the document, both photo interrupter sensors. So i am lost !

[mrwho]

Well, without knowing that particular model, and knowing that the fax seems to work with the adf disconnected, I see a couple of possibilities:

- A pinched or broken wire on the adf;
- If the adf has a pcb, maybe it is malfunctioning;
- Could it be that one of the new sensors you fitted is also damaged? I had a similar situation happen to me, so don't discard that hipothesis.

[aabarnes1]

I was at this again this morning. As I said when the adf was disconnected from the pcb, there was no error. However when I unplugged the two sensors and the pf motor individually I still had the error, this left only 1 possibility- the paper feed sensor just before the scanner, as they are all on the same connector at the pcb. I swapped this over and Bingo! So it's one to look out for.

[mrwho]

Problem solved then? Good to know!

Cheers!