mp161 smb issue

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1152

    #1

    mp161 smb issue

    i have connected up a mp161 at the shop scanned to smb to workstation, no prob, get to the client's lap top
    test connection ok, go to scan and i get a connection failed.. i set up my owne laptop and router samresult, test ok, but connection fails, i tested it on my pc at the shop not the lap top, but i use this lap top all the time. any suggestions?
  • jonhiker
    Senior Tech

    500+ Posts
    • Apr 2010
    • 661

    #2
    Whar is the OS on the Client's computer? W7 has had some smb scanning issues.

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    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299

      #3
      Oftentimes new versions of Windows SMB protocol require a new firmware on the machine for it to scan successfuly. Is the machine's fw up to date?

      Other common causes are firewalls - check if there isn't any or, if there needs to be one, that the propper permissions are given.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

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