Ricoh 3713 service mode troubles

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  • Maranatha
    #1

    Ricoh 3713 service mode troubles

    I am also known as DHK, and asked yesterday for a way to get into the service mode on a Ricoh 3713.

    I received a kind response from "Fridgemagnet" that walked me through the sequence (as shown in my Intravia's). However, for some reason, as soon as I let go of the final "Clear/Stop" and hit "Print", it just goes out of service mode and gives me a copy. I even tried holding down "Clear/Stop" and hitting "Print", but with the same result.

    What am I doing wrong?

    I get the "dot" after pushing "71" and then "Clear/Stop" -- but after my next "Clear/Stop" the "dot" goes away. Never do see the blinking "5".

    Thanks again.
    Tags: 3713, down, even, fuser reset, mode, off, ricoh, service, troubles, walked, wrong
    • FRIDGEMAGNET
      Trusted Tech

      250+ Posts
      • Aug 2007
      • 377
      #2
      Sorry about that Maranatha
      This the page from the manual.
      Attached Files

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        • Maranatha
          #3
          That confirms what is supposed to work, but what do you do if that sequence doesn't get you into the service mode -- like it should?

          Thanks

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            • tonyd
              #4
              sp mode

              from what i remember with these machines you take the back off. on the main board u put dip switch 101-1 on and then off and then enter 97 and press the aps key. and then turn the machine off then on. but saying that i havent seen one of these machines for about 2 years

              tony

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                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22936
                  #5
                  It's been about 7 years for me...

                  Turn ON dip SW101-2.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22936
                      #6
                      Sw 101-2 gets you into service mode immediately. Simulation 97 is a reset for fuser codes. Since you have not specified what you're trying to do, a fuser reset may not be pertinent.
                      Last edited by blackcat4866; 10-28-2007, 11:46 PM. Reason: can't spell
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Maranatha
                          #7
                          That did it.

                          Troubles resolved. Thanks a lot, guys.

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