SC 500 on ricoh mp 171 spf

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  • kopirmaster
    Technician
    • Apr 2011
    • 70

    #1

    SC 500 on ricoh mp 171 spf

    i work with ricoh mp 161 spf and never find drum unit with sc 500,when i start work with mp 171 spf every machine give me sc 500 on 25000 prints ,do some one now what is the problem with this drums?
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    I've seen SC500 a few times, but not very often. Are you using Ricoh toner?

    Comment

    • ricoco
      Trusted Tech
      100+ Posts
      • Jan 2011
      • 122

      #3
      Seams like it is everywhere.
      With 161 the PCU reached 70k, 80k but now... when they make 50k it is very good. Meaby the developer isnt very good... or the parts are chenged.
      I think you should take the lot nr. and complain.
      This PCU are made to work at least 45k prints... so if it doent... you complain
      worth a try

      Comment

      • infsergey
        Technician
        • Apr 2011
        • 14

        #4
        May be a customer exceeds the recommended volume of printing? I had a case where the customer within 5 days of printed 7,000 sheets on a new drum unit. As a result, all the gears in the developers and SC500.

        Comment

        • kopirmaster
          Technician
          • Apr 2011
          • 70

          #5
          and my opinion is toner problem,but why in ricoh 161spf not happening

          Comment

          • infsergey
            Technician
            • Apr 2011
            • 14

            #6
            I think the model of the device is not related, on both machines is the same type of toner and drum unit. Maybe just a poor-quality drum unit. Can the client in your case prints on 171 on one sheet in the job and the machine every time makes cleaning cycles that reduce the resource drum unit.

            Comment

            • ronald2020
              Technician
              • May 2009
              • 31

              #7
              Originally posted by kopirmaster
              i work with ricoh mp 161 spf and never find drum unit with sc 500,when i start work with mp 171 spf every machine give me sc 500 on 25000 prints ,do some one now what is the problem with this drums?
              Hi guys are we not jumping the gun here. SC500 is a motor error probably too much load somewhere have you tried to check the PCU manually, remove it from machine see if it turns freely is the fusing unit operating nicely without any problems? I've a customer with one of these machines and within a week they had done almost 12000 copies find them to be well behaved machines.

              Comment

              • brouwer

                #8
                ronald2020 you're right!

                500
                B
                Main motor error

                The main motor does not reach its operation speed within 0.7 second. Or, the main motor remains out of its operation speed for 0.7 second after reaching the operation speed.
                Overload
                Defective main motor

                Comment

                • Zeldaman
                  Senior Tech

                  500+ Posts
                  • Mar 2011
                  • 946

                  #9
                  Hi there!
                  sc-500 is very often no motor or PCU problem. The driveshaft wich operate the PCU is often inoperable throug dirt, "hardend" grease....
                  Cleaning it & Oiling it with silicone-based oil will do the trick. Also a problem on the Russian-Series!
                  Greetings...

                  Comment

                  • jonezy999
                    just one copy??

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 952

                    #10
                    Seen loads of PCU's lock these motors up on the the 161 and 171, like mentioned before, usually around 50K.
                    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                    Comment

                    • kopirmaster
                      Technician
                      • Apr 2011
                      • 70

                      #11
                      the gears in drum unit are lock,and main motor also lock from reson gears does not move in drum unit,the same drum the same toner in 161 spf makes 60 k ,in 171 spf make 20 k and the gears are broken,and shoes sc 500, i cant find solutions

                      Comment

                      • teebee1234
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jul 2008
                        • 1670

                        #12
                        I've never had this problem with these models. If they're OEM then you should warranty them. Check with tech support for any calls they've received on this issue, maybe there was a defective run during manufacturing and only affecting certain markets.

                        Comment

                        • ronald2020
                          Technician
                          • May 2009
                          • 31

                          #13
                          I would second teebee1234 never had this problem on these machines from the 1515 right up to 171.

                          Comment

                          • jonezy999
                            just one copy??

                            Site Contributor
                            500+ Posts
                            • Feb 2010
                            • 952

                            #14
                            Further to my other post in this thread, I have seen a couple of these PCU's fail to automatically initialize dev when a new unit is set. I think they may have been knocked around in transit and the contacts on the drive gears are already disconnected. Also everyone Ive seen lock up the drive has had toner spilling everywhere.

                            We have sold loads of these lately, I hope I don't have to become a warranty returns expert.
                            I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                            Comment

                            • ricoco
                              Trusted Tech
                              100+ Posts
                              • Jan 2011
                              • 122

                              #15
                              Today one more PCU defective (MP171) with 6000 print.
                              Resolt: SC500

                              Comment

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