most basic and critial principles that prevent or hinder the errors and copy problems

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  • akbareshghi
    Trusted Tech
    • Sep 2010
    • 261

    #1

    [Misc] most basic and critial principles that prevent or hinder the errors and copy problems

    if anyone has any idea that can help operators all over the world to maintain own machines more long-term , please explain them specially most often mistakes that most operators made. ie my mistake to resolve the mag roller of dv of 2035is that to use brass brush to clean it (build-up toner) . or the lower cover of PCU unit is highly breakable and i breaked it two times by now .
    Color printing with lowest cost per page is my love.
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    I dont know the first "operator" that even knows what a mag roll is or that would have enough access to a PCU to break the lower cover.
    Maintaining a copies is not that black and white.
    If you are a tech, just stay logged in here and read. If you are an "operator" keep your fingers clear of the innards.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Sound advice there Jo.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22865

        #4
        You mean, so we can make our own jobs obsolete?

        Like Jomama says, most customers that try to fix their own machines end up damaging something additional, increasing the resulting cost to themselves.
        The best thing you can do is make the call. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1025

          #5
          Originally posted by blackcat4866
          You mean, so we can make our own jobs obsolete?

          The best thing you can do is make the call. =^..^=
          100% agree. There has been perhaps two or three operators in my 16 years in the biz who could actually do a few basic maintenance tasks. The rest just should keep their hands in their pockets.

          Comment

          • KenB
            Geek Extraordinaire

            2,500+ Posts
            • Dec 2007
            • 3945

            #6
            In 2005 I managed to break my arm badly enough that a pin had to be put in it. (Good as new, now).

            That cost my insurance company just under $20k. My deductible was just under $500.

            Silly me - I could have saved both of us all that cash by fixing it myself with my power screwdriver and a few drywall screws.
            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9919

              #7
              Originally posted by blackcat4866
              You mean, so we can make our own jobs obsolete?

              Like Jomama says, most customers that try to fix their own machines end up damaging something additional, increasing the resulting cost to themselves.
              The best thing you can do is make the call. =^..^=
              Or buy a manual, and THEN make the call after you muck things up worse.
              Last edited by JustManuals; 06-03-2011, 05:54 AM. Reason: spelling error

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