3228c red light on fax button

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317

    #1

    3228c red light on fax button

    It says "check for networking problems" it seems to be intermittent. It was previously set up to send fax via email but I thought I turned all that off. It may be possible it is sending only when an error occurs.

    Did I miss something? How do I disable ALL fax/email co-mingling?
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3973

    #2
    Re: 3228c red light on fax button

    I've had a couple of "newer" units do this for no apparent reason. I checked all DNS entries, IP addresses, etc, etc.,and never found anything mismatched. I solved the intermittent message by switching "off" Display network errors" on the fax user parameters. It's switch 21/ bit 6 at least on the MP C2500 series, as well as MP2000. it's probably the same on 3228C.
    I'd still like to know the cause but this should solve the problem for you.

    Comment

    • Fearless V K
      Senior Tech

      500+ Posts
      • May 2007
      • 620

      #3
      Re: 3228c red light on fax button

      try turning POP reception protocol to 'off'
      Don't take that toner with me!

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: 3228c red light on fax button

        Originally posted by Fearless V K
        try turning POP reception protocol to 'off'
        This is the correct answer..

        Comment

        • tinfox
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2007
          • 317

          #5
          Re: 3228c red light on fax button

          Originally posted by sandmanmac
          I've had a couple of "newer" units do this for no apparent reason. I checked all DNS entries, IP addresses, etc, etc.,and never found anything mismatched. I solved the intermittent message by switching "off" Display network errors" on the fax user parameters. It's switch 21/ bit 6 at least on the MP C2500 series, as well as MP2000. it's probably the same on 3228C.
          I'd still like to know the cause but this should solve the problem for you.
          This worked.

          Regarding the other posts about checking the POP. I setup the machine myself and I'm pretty sure that POP isn't on. But I'll check it again just for curiosities sake.

          Comment

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