address book

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  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478

    #1

    address book

    Guys, we have replaced MP C2500 with MP C2551. All configuration settings are the same. My questions is, How can we transfer the address book of the old machine into new one? I just want to know your answer about this matter. Thanks!
  • RoadKing
    Technician
    • Jan 2010
    • 19

    #2
    Re: address book

    Download SmartDeviceMonitor for Admin from Ricoh's web site. SDM for Admin has an address book management utility which you can use to export/import.
    I'm trying to think, but nothing happens...

    Comment

    • knightfall
      Senior Tech

      500+ Posts
      • Jul 2006
      • 633

      #3
      Re: address book

      after you have downloaded the address book, keep it in a safe place because the Ricohs have been known to have hard drive failures so when that happens you can then reload the address book to the new hard drive.
      Get your facts first, and then you can distort them as much as you please.

      Comment

      • sharpmind
        Trusted Tech

        250+ Posts
        • Sep 2009
        • 478

        #4
        Re: address book

        Guys, thanks for the information.

        I was surprised that after I replaced the old machine model MPC2500 with MPC 2551 and connected it to the network, the address book of the previous machine was already there in the new one. I did nothing about the address book. I just connected the machine and entered the same printer settings like IP address and etc.

        What can you say about this?
        Last edited by sharpmind; 09-13-2011, 08:41 PM.

        Comment

        • tjvincent
          Trusted Tech

          250+ Posts
          • Apr 2008
          • 280

          #5
          Re: address book

          Sounds like someone downloaded the address book from the old machine and put it in the new one, you don't need smart device monitor to do it, just go into address book maintenance and you can backup and restore from there.

          Comment

          • sharpmind
            Trusted Tech

            250+ Posts
            • Sep 2009
            • 478

            #6
            Re: address book

            Originally posted by tjvincent
            Sounds like someone downloaded the address book from the old machine and put it in the new one, you don't need smart device monitor to do it, just go into address book maintenance and you can backup and restore from there.
            Actually, what really surprised me is that the new machine was newly delivered by us. After unloading the machine from our delivery van, I contacted the client and asked him where to install the machine.We went to one department of their company.He told me to use the same configuration settings of the old machine.He asked me if we were going to install the new driver for MP C2251. I told him no need to install a new driver because the old printer driver for MP C2500 would work for that new machine. Then he asked how about the address book of the old machine. I told him that I have to make a back up of the address book.But when the client pressed the scanner button he found out that the address book of the old machine was already there. I felt embarrassed. I feel like I don't know what I'm saying.

            Comment

            • tjvincent
              Trusted Tech

              250+ Posts
              • Apr 2008
              • 280

              #7
              Re: address book

              You were correct, someone had to backup and restore the address book to the new machine, it doesn't just get there from inputting the IP and using the same print driver, it resides in the Hard Drive.

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