Hi ,
I am a Ricoh tech working on a Ricoh MP8001 .
I installed the unit last week and all seemed fine . Two days later I received a service call for an SC542 .
I reset the code and when the machine was turned on all I had was the "Please Wait " message .
The fuser does not even try to heat up . Removed HDD ..no help . Re-seated connectors no help.Re-loaded firmware , no help .
Call Tech support ...no help .
So no heat or even lamps turning on..no error codes .
Any suggestions would be appreciated .
Thanks in advance for your help .
I am a Ricoh tech working on a Ricoh MP8001 .
I installed the unit last week and all seemed fine . Two days later I received a service call for an SC542 .
I reset the code and when the machine was turned on all I had was the "Please Wait " message .
The fuser does not even try to heat up . Removed HDD ..no help . Re-seated connectors no help.Re-loaded firmware , no help .
Call Tech support ...no help .
So no heat or even lamps turning on..no error codes .
Any suggestions would be appreciated .
Thanks in advance for your help .
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