Ok.
I had this problem previously on an MP161, and determined that for whatever reason, something seemed to be wrong with the SD card, because I had 2 machines both with the same updated firmware. One scanned no problem to windows 7 , the other one wouldn't at all. Swapping SD cards reversed the results.
I now have an MP2000 that was scanning, but not reliably. In other words, it worked about 50% of the time on Windows 7. I updated the firmware, and now it fails every time (The usual message: "Sending failed. Check settings..."etc.).
I think that I have the most updated firmware, but I'm wondering if maybe I don't in this case, and perhaps this is causing the glitch. I've recently lost access to The TSC site as many/ most independents have.
I've listed the currently installed firmware below, and I'm wondering if someone might have a look at them, and tell me if it is, in fact, current (particularly the scanner, I suppose), and if not, maybe that someone might be able to help me in obtaining the updated firmwares.
Also, if anyone has experienced a similar case, and found the solution. I'd be very interested. I sure didn't expect to make the issue worse with a firmware update
Thanks a lot!
Aficio MP2000
Fax 02.00.00 B2765522B
Security Module 1.02 B2765523A
System/Copy 1.12 B2765521K
SD#1 PCL Font 1.00 B7675383
Fax(option) 02.00.00 B8675524B
SD Scanner 01.09 B8675525E
Network Support 6.16 B8675526G
Web Support 1.02.3 B8675527B
Network DocBox 2.01 B8675528C
Printer 1.10 B8675540E
GWFCU3-7(WW) 03.00.00 B8685570C
Engine 0.21:06 B2765540B
I had this problem previously on an MP161, and determined that for whatever reason, something seemed to be wrong with the SD card, because I had 2 machines both with the same updated firmware. One scanned no problem to windows 7 , the other one wouldn't at all. Swapping SD cards reversed the results.
I now have an MP2000 that was scanning, but not reliably. In other words, it worked about 50% of the time on Windows 7. I updated the firmware, and now it fails every time (The usual message: "Sending failed. Check settings..."etc.).
I think that I have the most updated firmware, but I'm wondering if maybe I don't in this case, and perhaps this is causing the glitch. I've recently lost access to The TSC site as many/ most independents have.
I've listed the currently installed firmware below, and I'm wondering if someone might have a look at them, and tell me if it is, in fact, current (particularly the scanner, I suppose), and if not, maybe that someone might be able to help me in obtaining the updated firmwares.
Also, if anyone has experienced a similar case, and found the solution. I'd be very interested. I sure didn't expect to make the issue worse with a firmware update
Thanks a lot!
Aficio MP2000
Fax 02.00.00 B2765522B
Security Module 1.02 B2765523A
System/Copy 1.12 B2765521K
SD#1 PCL Font 1.00 B7675383
Fax(option) 02.00.00 B8675524B
SD Scanner 01.09 B8675525E
Network Support 6.16 B8675526G
Web Support 1.02.3 B8675527B
Network DocBox 2.01 B8675528C
Printer 1.10 B8675540E
GWFCU3-7(WW) 03.00.00 B8685570C
Engine 0.21:06 B2765540B
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