scan to gmail from ricoh

[iscott]

Trying to set up a Ricoh MP C4000 to scan to gmail I have a document from Ricoh that is supposed to tell me how but it has not worked. The first thing about the instructions that looks wrong on the screen shot of the Copier operation panel under Tools =>Systems Settings=>File Transfer=>SMTP Server I am suppose to have a "Use Secure Connection (SSL) On or Off option which does not apperar on this screen on my MP C4000 (all firmware is up to date).

[mrwho]

Re: scan to gmail from ricoh

Try this one. Haven't used it myself, but I've been told it works.

EDIT: Sorry, didn't read all of your post at first, so I'm not sure if this will help you, but since I don't have an MPC4000 at hand, that's all I can suggest for now. Sorry.

[iscott]

Re: scan to gmail from ricoh

Thanks thats the same document I had only not in color...it does look better.......the only thing I see is the we have and lettered address (something like "gmail.smtp) instead of an IP in the server name

[jac_0101]

Re: scan to gmail from ricoh

if the model does not have the ssl appear under smtp you need a newer machine

[TonerMunkeh]

Re: scan to gmail from ricoh

Thanks thats the same document I had only not in color...it does look better.......the only thing I see is the we have and lettered address (something like "gmail.smtp) instead of an IP in the server name

Ping the server and use the IP it gives you. That usually sorts silly problems out.

[cobiray]

Re: scan to gmail from ricoh

Check out stunnel.org and read this doc. We have been giving it to our customers who have non-SSL machines and are upgrading to or otherwise now using SSL enabled email servers.
Stunnel Setup.pdf

[iscott]

Re: scan to gmail from ricoh

But the MP C4000 is supposed to have SSL.......Doesnt it?

[cobiray]

Re: scan to gmail from ricoh

But the MP C4000 is supposed to have SSL.......Doesnt it?

If it has SSL it is turned on or off on the SMTP screen directly under the SMTP address.

[techsass]

Re: scan to gmail from ricoh

The 1st models I know of to support SSL are the newer c300 & c5501.

If you do a search there are posts about gmail workarounds. Basically changing the SMTP server to aspmx.l.google.com on port 25 (note that is not SSL) and changing the account settings to "Don't always use https".

[mrwho]

Re: scan to gmail from ricoh

The 1st models I know of to support SSL are the newer c300 & c5501.

If you do a search there are posts about gmail workarounds. Basically changing the SMTP server to aspmx.l.google.com on port 25 (note that is not SSL) and changing the account settings to "Don't always use https".

Thank you very much. I wasn't aware of that possibility. I'm going to try it the next time a customer with an old equipment asks me to use gmail!

Cheers!

[techsass]

Re: scan to gmail from ricoh

I mainly use a gmail acct. I setup to convince customers that the copier's scan to email works fine when I get bogus smtp info.

[patterson70]

Re: scan to gmail from ricoh

I had trouble downloading the Site Certificate because it would not show up as in the last step shown in the instructions (thank you for those!) Do you have to be Ricoh tech for them to send it to you?

[iscott]

Re: scan to gmail from ricoh