strange waste toner case is full

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  • cleardata
    Trusted Tech

    100+ Posts
    • Jul 2011
    • 137

    #1

    strange waste toner case is full

    hi to all,

    its with my aficio 450. i already cleaned the waste toner case including the sensor in the transfer unit but a message "waste toner case is nearly full" appears
    and after a few hundred copies "waste toner case is full appears" even though the waste toner case is empty.
    i had to memory clear it 5801 to make it disappear but after 5801 "waste toner case is nearly full" still appears.
    i tried replacing the whole transfer unit but it's still the same.
    please help. thank you
    Last edited by cleardata; 11-20-2011, 12:13 AM. Reason: .
  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478

    #2
    Re: strange waste toner case is full

    Check properly the waster toner sensor terminal whether it has good contact.Clean it properly.A poor electrical connection between the WasteTonerWaste Toner Almost Full

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Re: strange waste toner case is full

      Wow, doing a memory clear to sort something as simple as a dirty sensor or out of position terminal. Memory clears are not something to do as a matter of course, only a last resort. Especially on a machine that's 13 years old.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2458

        #4
        Re: strange waste toner case is full

        Originally posted by TonerMunkeh
        Wow, doing a memory clear to sort something as simple as a dirty sensor or out of position terminal. Memory clears are not something to do as a matter of course, only a last resort. Especially on a machine that's 13 years old.
        I'm still surprised how many techs just perform a Memory All Clear for solving paper jams, defective sensors etc. And they all easily do it on the big color machines, without making a backup to an SD-card, really no problem it seems.

        I was always told to use this only as a last resort when the machine behaves erratic, or when there are problems with the NVRAM.

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          Re: strange waste toner case is full

          Aye, same here. It's funny how these techs wouldn't give a member of their family a frontal lobotomy either, but they would reduce an MPC6501 to the same state.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • xordi69
            Trusted Tech

            100+ Posts
            • Jun 2010
            • 200

            #6
            Re: strange waste toner case is full

            you're right eric1968, memory clear must be the last solution...

            Comment

            • amitofnasik

              #7
              Re: strange waste toner case is full

              hum get back soon

              Comment

              • vargue
                Trusted Tech

                250+ Posts
                • Oct 2011
                • 404

                #8
                Re: strange waste toner case is full

                by the way this threat pertained to sensor in transfer unit it has 3 terminal detect that 3 as on he say one of our frueinden are already conjucted firmly with 3 terminal which found in machine chassis . the sensor some times slugish or coated with isolated layer scratch this layer with smoother then assemble in his position and try....

                Comment

                • Jomama46
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2008
                  • 2900

                  #9
                  Re: strange waste toner case is full

                  Originally posted by vargue
                  by the way this threat pertained to sensor in transfer unit it has 3 terminal detect that 3 as on he say one of our frueinden are already conjucted firmly with 3 terminal which found in machine chassis . the sensor some times slugish or coated with isolated layer scratch this layer with smoother then assemble in his position and try....
                  I agree,(I think) clean and adjust the finger contacts on the transfer unit and right hand door.
                  sigpic
                  You never realize how cheap a professional is until after you let an amateur do it.
                  A+; Network +; PDI+

                  Comment

                  • ucinn
                    Trusted Tech

                    250+ Posts
                    • Jun 2009
                    • 383

                    #10
                    Re: strange waste toner case is full

                    Originally posted by Jomama46
                    I agree,(I think) clean and adjust the finger contacts on the transfer unit and right hand door.
                    You can also turn detection off and just make sure and clean it out every PM call... That's much better than a memory clear.

                    Comment

                    • withnail
                      Technician

                      50+ Posts
                      • Apr 2010
                      • 59

                      #11
                      Re: strange waste toner case is full

                      Turning off the waste sensor in SP2960 should fix that problem.

                      Comment

                      • Jomama46
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Apr 2008
                        • 2900

                        #12
                        Re: strange waste toner case is full

                        Hmm. I would say it would alleviate the symptom, not solve the problem. Kinda like putting a bandaid on a cancer.
                        sigpic
                        You never realize how cheap a professional is until after you let an amateur do it.
                        A+; Network +; PDI+

                        Comment

                        • withnail
                          Technician

                          50+ Posts
                          • Apr 2010
                          • 59

                          #13
                          Re: strange waste toner case is full

                          Originally posted by Jomama46
                          Hmm. I would say it would alleviate the symptom, not solve the problem. Kinda like putting a bandaid on a cancer.
                          I guess you'd rather perform a Memory All Clear then? In the 25 years I've worked on Ricoh products I have never seen an accurate overflow sensor, why do you think the cleaning blade got modified years ago?? You dig deeper and I'll turn the sensor off and PM the machine when required.

                          Adios

                          Comment

                          • Jomama46
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Apr 2008
                            • 2900

                            #14
                            Re: strange waste toner case is full

                            5801 is another way of saying I dont know wtf is wrong with this machine. There was a TSB on this that suggested replacing the contacts on the side of the transfer unit to resolve that problem. In my 40 years of working on copiers I always try solve a problem rather than cover it up. I just dont believe in "lemons" only lazy technicians.
                            my 2 cents
                            sigpic
                            You never realize how cheap a professional is until after you let an amateur do it.
                            A+; Network +; PDI+

                            Comment

                            • ucinn
                              Trusted Tech

                              250+ Posts
                              • Jun 2009
                              • 383

                              #15
                              Re: strange waste toner case is full

                              Originally posted by Jomama46
                              5801 is another way of saying I dont know wtf is wrong with this machine. There was a TSB on this that suggested replacing the contacts on the side of the transfer unit to resolve that problem. In my 40 years of working on copiers I always try solve a problem rather than cover it up. I just dont believe in "lemons" only lazy technicians.
                              my 2 cents
                              Is the lazy technician the one that needs to have it on or the one who turns it off and empties it out on every PM call?.. I don't think either one is "lazy" myself... just different ways of solving an issue to the clients satisfaction.

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