ricoh mpc6501sp problem of sensor

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  • tulipano
    Trusted Tech
    • May 2010
    • 124

    #1

    ricoh mpc6501sp problem of sensor

    I have aprejudiceinfotecmpc6501spgives meproblemssensori.dalfirst andsecond drawerdoes not recognizethe paper whilethe thirdis jammed.





    salve ho una infotec mpc6501sp, mi da problemi si sensori.dal primo e secondo cassetto non riconosce la carta mentre dal terzo si inceppa.
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Re: ricoh mpc6501sp problem of sensor

    Wow, you do have problems.

    replace the sensor, update the firmware.
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    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2847

      #3
      Re: ricoh mpc6501sp problem of sensor

      Check and make sure there isn't paper jammed into the back of the trays. Often users will clear a jam and leave paper back there which can block the tray sensors. Sounds like firmware may be a good step to go too.

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