Ricoh MP-C3300 password reset

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #16
    Re: Ricoh MP-C3300 password reset

    The only thing you can do when you log in as supervisor is change the admin name and password. Then you have to log out and back in to make any other changes.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

    Comment

    • BFtech
      Technician
      • Dec 2011
      • 19

      #17
      Re: Ricoh MP-C3300 password reset

      thats the idea.. if i can get in I could change all that and be able to then change the ip of the mcp....Thats my whole issue

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #18
        Re: Ricoh MP-C3300 password reset

        So copyguy was able to web in with "supervisor"?

        You can also do all of this using the copier console.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • BFtech
          Technician
          • Dec 2011
          • 19

          #19
          Re: Ricoh MP-C3300 password reset

          I cannot web in with web image monitor ...... only on copier......and you cannot change the admin stuff w/o logging into wim

          Comment

          • TonerMunkeh
            Professional Moron

            2,500+ Posts
            • Apr 2008
            • 3865

            #20
            Re: Ricoh MP-C3300 password reset

            It might be the supervisor password was changed because some really fascist IT person was having a paranoid day and decided to make the machine bombproof. The reason you might not be able to web browse the machine is access control has been switched on and is blocking traffic from outside a very specific IP range.
            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

            Hit it.

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670

              #21
              Re: Ricoh MP-C3300 password reset

              Originally posted by BFtech
              I cannot web in with web image monitor ...... only on copier......and you cannot change the admin stuff w/o logging into wim
              I'm not quite clear on what you are able to do. As Jomama46 stated, if you (or copyguy) can log in to User Tools directly on the device with Supervisor, then you can go to Administrator Management and reset the current login/password (that is the only function that Supervisor mode can do). Once you reset it, log out and back in with the new Admin settings. You can then turn off authentication. Any setting changes you do through the WIM can be done from the operation panel.

              Comment

              • nasko.ruse
                Junior Member
                • Jan 2012
                • 5

                #22
                Re: Ricoh MP-C3300 password reset

                NVRAM replacement is NOT the only solution, when you don't know supervisor's and admin's password. The procedure is a bit complicated, but it works on many Ricoh machines - this is the last thing you can do before NVRAM replacement for this case. If you need to do it, send me PM or e-mail:nasko@copysoft.net.

                Comment

                • Eric1968
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2458

                  #23
                  Re: Ricoh MP-C3300 password reset

                  Originally posted by nasko.ruse
                  NVRAM replacement is NOT the only solution, when you don't know supervisor's and admin's password. The procedure is a bit complicated, but it works on many Ricoh machines - this is the last thing you can do before NVRAM replacement for this case. If you need to do it, send me PM or e-mail:nasko@copysoft.net.
                  Why don't you post it here. If you know a way to reset the Supervisor account without replacing the NVRAM we can all benefit from it.

                  Or is it maybe an illegal method?

                  Comment

                  • nasko.ruse
                    Junior Member
                    • Jan 2012
                    • 5

                    #24
                    Re: Ricoh MP-C3300 password reset

                    I don't know which method can be illegal - nothing is replaced, removed or changed. Only all passwords are cleared, nothing is lost. I did it last week on Ricoh 5560. Soon I will try on another machines, but there is no reason not to work. Only some service skills are required - entering Service Mode, executing SP's. If someone have machine with lost passwords I will try to help - for free

                    Comment

                    • Jomama46
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2008
                      • 2900

                      #25
                      Re: Ricoh MP-C3300 password reset

                      I dont think the factory password should be posted on an open board such as this but I think we would all like to try your innovative method.
                      Alternatively my email address is listed here. send it to me please.
                      Do not PM anything as pms on this board are not private
                      sigpic
                      You never realize how cheap a professional is until after you let an amateur do it.
                      A+; Network +; PDI+

                      Comment

                      • zed255
                        How'd ya manage that?

                        1,000+ Posts
                        • Dec 2009
                        • 1024

                        #26
                        Re: Ricoh MP-C3300 password reset

                        Jomamma, you have an email.

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1472

                          #27
                          Re: Ricoh MP-C3300 password reset

                          Sorry, highjacking the thread for a moment...

                          Well, now if a factory password would help me out, that would be awesome. I posted this a few weeks back in the printers forum, got some help, but nothing that provided the needed answer.

                          I've got a lost password for logging in through the Web interface of my Ricoh color printer, Ricoh Aficio SP C222DN. I can still get in through the Smart Organizing Monitor software, but would REALLY prefer to be able to log-in through the web interface and get rid of this SOM software.

                          I've tried to find methods to reset the admin password, but printers don't seem to have a Supervisor account. If this method would work for me, I'd be ever grateful! Been looking to unlock this thing for a number of years now. Only method I've been given so far that's guaranteed is NVRAM replacement, and frankly I don't want to spend the money on it, as the price vs. convenience ratio is not in line with each other. Nor is the time I'd need to spend to program in the factory settings all over again.

                          Thanks for any help!
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • teebee1234
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Jul 2008
                            • 1670

                            #28
                            Re: Ricoh MP-C3300 password reset

                            Originally posted by femaster
                            Sorry, highjacking the thread for a moment...

                            Well, now if a factory password would help me out, that would be awesome. I posted this a few weeks back in the printers forum, got some help, but nothing that provided the needed answer.

                            I've got a lost password for logging in through the Web interface of my Ricoh color printer, Ricoh Aficio SP C222DN. I can still get in through the Smart Organizing Monitor software, but would REALLY prefer to be able to log-in through the web interface and get rid of this SOM software.

                            I've tried to find methods to reset the admin password, but printers don't seem to have a Supervisor account. If this method would work for me, I'd be ever grateful! Been looking to unlock this thing for a number of years now. Only method I've been given so far that's guaranteed is NVRAM replacement, and frankly I don't want to spend the money on it, as the price vs. convenience ratio is not in line with each other. Nor is the time I'd need to spend to program in the factory settings all over again.

                            Thanks for any help!
                            The SPC222dn is not manufactured by Ricoh (Brother is the OEM I believe), so it doesn't have the same authentication. The default login through the web interface is login=Admin* (cap the 'A'), leave the password blank. If it's been changed from default then you can reset the printer back to factory defaults (including the password) by selecting Menu>System>System Defaults.

                            *If Admin doesn't work, try Admin074. I have a spc232dn at home and it uses "Admin", but the 222 model may use "Admin074" (same as the SOM access code).
                            Last edited by teebee1234; 01-16-2012, 04:55 AM.

                            Comment

                            • femaster
                              Service Manager

                              1,000+ Posts
                              • May 2011
                              • 1472

                              #29
                              Re: Ricoh MP-C3300 password reset

                              Originally posted by teebee1234
                              The SPC222dn is not manufactured by Ricoh (Brother is the OEM I believe), so it doesn't have the same authentication. The default login through the web interface is login=Admin* (cap the 'A'), leave the password blank. If it's been changed from default then you can reset the printer back to factory defaults (including the password) by selecting Menu>System>System Defaults.

                              *If Admin doesn't work, try Admin074. I have a spc232dn at home and it uses "Admin", but the 222 model may use "Admin074" (same as the SOM access code).
                              As I figured. The login was definately Admin, and the password was changed, by myself, but I must have fat-fingered the keys or something when I changed it. Upon changing it, I was never again able to log in through the web interface, even after trying all possible combinations of miss-typing I could come up with.

                              I'm pretty sure that I had tried doing the factory defaults thing before with no luck, but I gave it another go. YEAH! back to logging in to the web interface for me... Leaving the default password of nothing in place...

                              Many thanks, been locked out of that for a few years now...
                              Last edited by femaster; 01-17-2012, 02:36 AM. Reason: Did reset, answered my own question, so removed it.
                              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                              Comment

                              • zyqwiz
                                Trusted Tech

                                250+ Posts
                                • Jun 2009
                                • 333

                                #30
                                Re: Ricoh MP-C3300 password reset

                                There is no way around the supervisor name having a password set. I've heard of people putting the NVRAM in the socket upside down which is supposed to reset it but I've not tried it myself!

                                Comment

                                Working...