[Jamming] Ricoh Aficio 2027 Jams at fuser

[pr1689]

I have a weird issue that I've tried to work through. This aficio 2027 keeps jamming right at the fuser, like the paper can't be fed into the fuser. It folder the paper almost in half and jams. It will do this 3 times, and then after the 3rd jam, it will feed and print/copy with no issues until the machine has set idle for about 30 to 60 minutes. After that time frame, it will continue to jam 3 times and then print/copy with no issues. And the process repeats.

I have checked and replaced the paper feed rollers, I am tight on $$$ so I have not replaced the fuser, however I have replaced the rollers and bearings in the fuser.

I'm really at a loss here and hopefully someone will have some advice to lend.

Thanks,

Pat

[rthonpm]

Re: Ricoh Aficio 2027 Jams at fuser

If the paper is making it to the fuser you can remove the paper feed roller and sep pad as causes. Take a look at the drive gear on the fuser, check for any uneven wear. Make sure the transfer roller is also seated correctly and that the clutches are firing as they should.

[Jomama46]

Re: Ricoh Aficio 2027 Jams at fuser

x2 on the fuser roll gear, it rounds out the D shape and the roller will slip

[pr1689]

Re: Ricoh Aficio 2027 Jams at fuser

Thank you both very much for your replies. I'm off to go check the fuser gear and I'll post back to what I find.

Thanks again, I really appreciate it!


Pat

[pr1689]

Re: Ricoh Aficio 2027 Jams at fuser

Well, the gear looks to be fine, but I am not positive. I am concerned about the retainer is it seems to be even with the top of the gear. Here's a couple of pics, what do you all think?

Fuser Gear 2.JPGFuser Gear 1.JPG

[Jomama46]

Re: Ricoh Aficio 2027 Jams at fuser

Looks a little precarious to me, it it the correct retainer? OEM roller? If yes to both, replace the gear.

[katash]

Re: Ricoh Aficio 2027 Jams at fuser

hi jomana,try changing the pressure roller,had the same problem and was sorted

[nmfaxman]

Re: Ricoh Aficio 2027 Jams at fuser

The fuser frames on these break very easy causing jamming.
Check where the bearings are held in to see if they are broken or cracked.

[katash]

Re: Ricoh Aficio 2027 Jams at fuser

sorry the answer was for pr1689 not jomana,its true check the frames too

[pr1689]

Re: Ricoh Aficio 2027 Jams at fuser

Hi Everyone,

Thanks for the replies. Let me try and answer the question and reply to the other suggestions.

I did replace the rollers with true Ricoh OEM parts, and the retainer is the original one.

I have replaced the pressure roller as well. Originally it would jam each and every time, but after replacing the pressure roller, it now jams how I started out explaining in the post.

I checked the fuser case and I don't see any cracks or anything broken. I removed the rollers and ensured everything was seated properly as well. I'm not sure really where else to go other than replacing the gear.

Out of curiosity, I also wonder about the drive gear (the one that engages the gear on the fuser) if is possible isn't engaging properly or something along those lines.

Thanks everyone, I really appreciate the help here.

Pat

[xordi69]

Re: Ricoh Aficio 2027 Jams at fuser

it's paper correct size in tray? .....is the guide of fuser cleaned? if you run fuser whith your hands go well?

[xordi69]

Re: Ricoh Aficio 2027 Jams at fuser

it's registration ok, try from an other tray

[pr1689]

Re: Ricoh Aficio 2027 Jams at fuser

Ok, let me try printing from another tray. I have tray 1 loaded with 8.5x11 and the size is correct. In tray 2 I have 11x14 and will try and print from there first.

The fuser is clean as well. Just can't figure out why it would jam 3 times and then run fine as long as it hasn't gone into standby. Once in standby, it will jam 3 times again and then print fine as long as not in standby. Just really confusing to me! :-)

Thanks for the suggestions, going to try that now.

Thanks gentlemen!

Pat

[katash]

Re: Ricoh Aficio 2027 Jams at fuser

i think its a timing prob.

[pr1689]

Re: Ricoh Aficio 2027 Jams at fuser

Well, I tried printing from tray 2 and it only jammed twice. So maybe it is something like the timing issue that Katash has suggested. How would one go about investigating this?

Thanks,

Pat