MPC 3500 had a power outage and wont come to ready

[Rick]

We had a major power outage in my area and I have 3 machines down all odf them are MPC 3500s . In copy mode it wont come ready and when I enter service mode it doesnt display the fax and scanner icons . What the hell is blown on these units help please.

[mikadonovan]

Re: MPC 3500 had a power outage and wont come to ready

Not sure how much help this is going to be, but here it is.

[FFFF]

Re: MPC 3500 had a power outage and wont come to ready

Re-formatt hard drive should fix them. had a few examples of this myself.

[Rick]

Re: MPC 3500 had a power outage and wont come to ready

Re-formatt hard drive should fix them. had a few examples of this myself.

One of these wont let me in to sp modes

[Oze]

Re: MPC 3500 had a power outage and wont come to ready

Try using the boot up HDD check....
Failing that unplug the HDD...power the machine on....see if it boots or gives an SC....power the machine down ....plug the drive back in and power up.

[BLADE]

Re: MPC 3500 had a power outage and wont come to ready

One of these wont let me in to sp modes

remove the fax board and then see if you get in

[Rick]

Re: MPC 3500 had a power outage and wont come to ready

remove the fax board and then see if you get in

OK will do thanks for the info .

[femaster]

Re: MPC 3500 had a power outage and wont come to ready

A power outage generally won't kill a HDD, but might cause data to get spewed across the drive, scrambling things up.

If you can't get the HDD to format in the machine, pull it, connect it to a PC with a USB adapter device like this (LINK). Initialize and do a quick format of the HDD using your PC, then put it back into the copier.

The idea of formatting it via the PC is to wipe out the copiers data structure, which will then allow the copier to format the drive back to it's own structure. This works great in a machine that refuses to boot up after such an incident. It won't help if the HDD is truly dying, or dead, but is a cheap way to get a scrambled drive back in action fast...

[Rick]

Re: MPC 3500 had a power outage and wont come to ready

A power outage generally won't kill a HDD, but might cause data to get spewed across the drive, scrambling things up.

If you can't get the HDD to format in the machine, pull it, connect it to a PC with a USB adapter device like this (LINK). Initialize and do a quick format of the HDD using your PC, then put it back into the copier.

The idea of formatting it via the PC is to wipe out the copiers data structure, which will then allow the copier to format the drive back to it's own structure. This works great in a machine that refuses to boot up after such an incident. It won't help if the HDD is truly dying, or dead, but is a cheap way to get a scrambled drive back in action fast...

Thanks this worked . you are dead right it was exactly the same on all four machines .same procedure and they all came alive once more to work another day like us all. Thank you