Ricoh 2238c - send to folder issue

[Guest]

hi guys

does this scan to folder works okay with Ricoh 2238c?

I setup every thing as per the manual, but still it does not work.

Previously this was set up sent to email, but it is not working due to SSL thing.

now, we want to setup this scan to folder option, so that users can retrieve the scanned documents from the shared folder, but it is not working driving me crazy.... any ideas..

thanks in advance
regards
aramalla

[aramalla]

Re: Ricoh 2238c - scan to folder issue

if the email configured, the scan folder does not work? not sure, never did this before.

[aramalla]

Re: Ricoh 2238c - send to folder issue

any one, please help....

[rthonpm]

Re: Ricoh 2238c - send to folder issue

This model requires custom firmware to scan to folder in a server 2003 environment. They will not scan to folder in a server 2008/Windows 7 environment because of the higher encryption NTLMv2 requires. It will work in a workgroup environment though.

[sandmanmac]

Re: Ricoh 2238c - send to folder issue

If the internal email account requires SSL, then you could setup an email account through "Yahoo" to use as your default 'send from' account, as it doesn't require SSL, put in the necessary info SMTP (use the ip address not smtp name here), username, password, etc. This is a workaround I've used several times

[aramalla]

Re: Ricoh 2238c - send to folder issue

ours is 2003 server environment.. where can I get this custom firmware?

This model requires custom firmware to scan to folder in a server 2003 environment. They will not scan to folder in a server 2008/Windows 7 environment because of the higher encryption NTLMv2 requires. It will work in a workgroup environment though.

[aramalla]

Re: Ricoh 2238c - send to folder issue

ohh, this will be even better, email ..

yes, our email account requires SSL

can I use mail.yahoo.com IP address instead the SMTP name?

will try now and let you know..

If the internal email account requires SSL, then you could setup an email account through "Yahoo" to use as your default 'send from' account, as it doesn't require SSL, put in the necessary info SMTP (use the ip address not smtp name here), username, password, etc. This is a workaround I've used several times

[copiman]

Re: Ricoh 2238c - send to folder issue

Take a look at Ricoh.com. Under support there is a knowledge base area that has step by step on setting up all types of scanning, with pictures, that will help you.

[aramalla]

Re: Ricoh 2238c - send to folder issue

no luck, tried as below..

SMTP Server Name: 217.146.187.123
SMTP Port No.: 25 (may be this has to be changed)
SMTP Authentication: On
SMTP Authentication user name: xxxxx@yahoo.com
SMTP Authentication Encryption: Auto Select

any thing else I need to setup...

ohh, this will be even better, email ..

yes, our email account requires SSL

can I use mail.yahoo.com IP address instead the SMTP name?

will try now and let you know..

[aramalla]

Re: Ricoh 2238c - send to folder issue

I download the manual, trying to setup exactly what it says, but still no luck with both email and scan to folder.

I can under with email problem, as ours is SSL, ricoh does not support SSL etc.

but scan to folder, I could not get an idea why it is not working !!!

Take a look at Ricoh.com. Under support there is a knowledge base area that has step by step on setting up all types of scanning, with pictures, that will help you.

[rthonpm]

Re: Ricoh 2238c - send to folder issue

Server 2003 custom firmware is available to any tech with a valid Ricoh ID. You may have to call one in. We poor independent guys don't have access!

[sandmanmac]

Re: Ricoh 2238c - send to folder issue

I download the manual, trying to setup exactly what it says, but still no luck with both email and scan to folder.

I can under with email problem, as ours is SSL, ricoh does not support SSL etc.

but scan to folder, I could not get an idea why it is not working !!!

My apologies. A quick search suggests that 'Yahoo.com' requires SSL, whereas 'Yahoo.ca' here in Canada does not.
Another workaround that ALWAYS works but requires the pc in which it is installed to be ON, is installing "Stunnel" which work in conjunction with a GMAIL account.
You can download it here:
stunnel: Downloads

The configuration to make it work with the SSL on your Gmail is here:
Stunnel Setup.pdf[ATTACH]14102

Good Luck

[SCSI]

Re: Ricoh 2238c - send to folder issue

I dont remember how to set up scan to folder on this machine

If you need to scan you can download scan router lite and use that to set up to scan to folder, make sure you put in the firewall to allow port 3760.. or 3670 i dont remember which one it is.

this program only works with xp. It has a problem sometimes with vista and will not work with 7. only install it on one computer.

[copiman]

Re: Ricoh 2238c - send to folder issue

hi guys

does this scan to folder works okay with Ricoh 2238c?

I setup every thing as per the manual, but still it does not work.

Previously this was set up sent to email, but it is not working due to SSL thing.

now, we want to setup this scan to folder option, so that users can retrieve the scanned documents from the shared folder, but it is not working driving me crazy.... any ideas..

thanks in advance
regards
aramalla

Maybe this will helpScan to Folder White Paper.pdf

[aramalla]

Re: Ricoh 2238c - send to folder issue

the very same white paper I am following, for some reason it is not working...

Maybe this will help[ATTACH]14103[/ATTACH]