Green and red start key flashing

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  • Daveyboy
    Technician
    • Feb 2011
    • 18
    #1

    Green and red start key flashing

    Hi all
    i have an mpc2500 with a start key flashing red and green.
    Can anyone help?
    Dave.
    Tags: froze
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: Green and red start key flashing

      Any other symptoms? Dead LCD? Please wait on the screen?
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • femaster
          Service Manager

          1,000+ Posts
          • May 2011
          • 1458
          #3
          Re: Green and red start key flashing

          Does it say Please Wait on the screen? Generally a flashing red and green start key indicates that someone has tried to perform and operation (copy, scan, etc.) while the machine is still starting up, or in the warm-up state. Does Ready ever display on the screen?
          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

            Comment

            • Daveyboy
              Technician
              • Feb 2011
              • 18
              #4
              Re: Green and red start key flashing

              Originally posted by femaster
              Does it say Please Wait on the screen? Generally a flashing red and green start key indicates that someone has tried to perform and operation (copy, scan, etc.) while the machine is still starting up, or in the warm-up state. Does Ready ever display on the screen?
              I did 107 it and it worked for 17 copies then it just went to normal screen and the start key started flashing red/green and I froze agai

                Comment

                • femaster
                  Service Manager

                  1,000+ Posts
                  • May 2011
                  • 1458
                  #5
                  Re: Green and red start key flashing

                  Originally posted by Daveyboy
                  I did 107 it and it worked for 17 copies then it just went to normal screen and the start key started flashing red/green and I froze agai
                  Check any options (print, scan, fax, etc.) see if you can get into each (or any) of them. It almost sounds like possibly a memory or hard drive problem. Could be something else as well, but I've seen strange things like this caused by problems with Mem or HDD.

                  First, disconnect the HDD power and SATA cables and see if the machine has the same issue. If it does, re-attach the HDD and then try pulling the FAX module if one is installed. If that doesn't work, swap out the RAM (not NVRAM) if you have a spare or a stick of the same type and size from another machine.

                  Hopefully one of those tests will narrow down the problem.

                  HDD_RAM.jpg
                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • Timmytronic
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Oct 2010
                      • 249
                      #6
                      Re: Green and red start key flashing

                      Originally posted by femaster
                      Check any options (print, scan, fax, etc.) see if you can get into each (or any) of them. It almost sounds like possibly a memory or hard drive problem. Could be something else as well, but I've seen strange things like this caused by problems with Mem or HDD.

                      First, disconnect the HDD power and SATA cables and see if the machine has the same issue. If it does, re-attach the HDD and then try pulling the FAX module if one is installed. If that doesn't work, swap out the RAM (not NVRAM) if you have a spare or a stick of the same type and size from another machine.

                      Hopefully one of those tests will narrow down the problem.

                      [ATTACH=CONFIG]14220[/ATTACH]
                      Hiya.

                      I had this and found it was a corrupt HDD. I just reformatted it and it solved it.

                        Comment

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