MPC2500 and MPC2800 Tray1 ON jams

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  • cbr600
    Technician

    50+ Posts
    • Jun 2010
    • 71

    #1

    MPC2500 and MPC2800 Tray1 ON jams

    I have those 2 models wich are giving me some problems bouth on TRAY1 ON (jams).Actualy the paper is not feed from tray1 and give this jam.I replace the feed and separation roller but pointless, i checked all the sensors from the feed unit and all are working.I found something when i searched on forum but it was a b/w copier and the feed system looks different.Any advice ? THX
  • cbr600
    Technician

    50+ Posts
    • Jun 2010
    • 71

    #2
    Re: MPC2500 and MPC2800 Tray1 ON jams

    I forget to mention the jam is random.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Re: MPC2500 and MPC2800 Tray1 ON jams

      One reason for these jams is the white clip that holds the feed and seperation rollers in. Because it's only held in with one clip, it moves away during feeding and the feed tyre disconnects from it's drive. Take the feed station out of the machine and put a small self-tapping screw down the shaft the feed roller sits in and screw the white clip to the feed tyre shaft, obviously not too tight or it'll stop the feed roller turning.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • cbr600
        Technician

        50+ Posts
        • Jun 2010
        • 71

        #4
        Re: MPC2500 and MPC2800 Tray1 ON jams

        U talking about nr 13 and 15 from this image ?
        Attached Files

        Comment

        • Counsel
          Senior Tech

          500+ Posts
          • Aug 2011
          • 530

          #5
          Re: MPC2500 and MPC2800 Tray1 ON jams

          Bridge unit switches, and firmware update. TSB 53

          Comment

          • luke001
            Technician
            • Dec 2011
            • 46

            #6
            Re: MPC2500 and MPC2800 Tray1 ON jams

            Check SP mode - Jam location. If many jams At Power On - like wrote Counsel - Bridge unit switches.

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865

              #7
              Re: MPC2500 and MPC2800 Tray1 ON jams

              Item 14. When you put it into the feed station, you'll see the hole to put the screw into the feed tyre shaft. It basically stops the feed assembly from moving side to side too much.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • cbr600
                Technician

                50+ Posts
                • Jun 2010
                • 71

                #8
                Re: MPC2500 and MPC2800 Tray1 ON jams

                luke001 and Counsel jams are at TRAY 1 on. I will try TonerMunkeh way

                Comment

                • granata
                  Technician
                  • Jan 2012
                  • 32

                  #9
                  Re: MPC2500 and MPC2800 Tray1 ON jams

                  hi, CBR600, the advice I give you in addition to former colleagues and one way to clean the back of the paper feed, I solved with a little oil on a cloth and then with a screwdriver to rotate the cloth dampened within one way

                  Comment

                  • granata
                    Technician
                    • Jan 2012
                    • 32

                    #10
                    Re: MPC2500 and MPC2800 Tray1 ON jams

                    Part forgot to list entry 17

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2457

                      #11
                      Re: MPC2500 and MPC2800 Tray1 ON jams

                      I've also had a few bad clutches in the MPC series but that white clip issue is also familiar. You can modify the feeding unit with a washer so the clip sits tigher. I've also heard about people removing the clip.

                      Bad bridge unit switches doesn't make specific jam counts but indeed a high count on "at power on"

                      Comment

                      • cbr600
                        Technician

                        50+ Posts
                        • Jun 2010
                        • 71

                        #12
                        Re: MPC2500 and MPC2800 Tray1 ON jams

                        I will inform u i used TonerMunkeh method will see if that works.thx.My model doesn't have bridge.

                        Comment

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